Job summary
Job post source
This job is directly from CSG
Job overview
The Insert Operator Day Shift role at CSG involves operating and setting up machines to process client documents and mail, contributing to the company's operational efficiency.
Responsibilities and impact
The operator will set up and run machines, process client statements and mail according to standards and postal regulations, and ensure quality and productivity by adjusting machine settings.
Compensation and benefits
The position offers a starting pay of $18.00 per hour with a salary range of $17.85 to $26.93, health insurance starting day one, paid vacation, holidays, volunteer time off, educational assistance, and a climate-controlled work environment.
Experience and skills
Candidates should be dependable, able to work a 12-hour rotating shift, proficient in Microsoft Office especially Excel, capable of standing and lifting 25-50 lbs frequently, able to perform basic math, proficient in business English, and pass background and drug screenings. No prior experience is required as on-the-job training is provided.
Career development
On-the-job training is provided for new hires, supporting skill development and growth within the company.
Work environment and culture
CSG promotes a culture of integrity, innovation, and impact with a focus on empowerment, respect, and bold thinking in a climate-controlled environment.
Company information
CSG is a technology company with over 40 years of experience helping global brands solve business challenges and improve customer and employee experiences in the digital economy.
Job location and travel
The job is located in Fort Worth, Texas at the DDC facility with a 12-hour rotating shift schedule including some weekends and holidays.
Application process
Applicants should apply at csgi.com/careers within at least 5 days of the posting date, with accommodations available for disabilities during the hiring process.
Unique job features
This role offers a unique 12-hour rotating shift schedule with opportunities for overtime and a supportive work environment with comprehensive benefits starting immediately.
Company overview
CSG is a global leader in providing innovative customer engagement solutions, primarily serving the telecommunications, media, and entertainment industries. They make money by offering a comprehensive suite of software and services that help companies manage customer interactions, billing, and revenue management. Founded in 1982, CSG has a rich history of evolving alongside technological advancements, consistently expanding its offerings to include digital transformation services and cloud-based solutions. The company is known for its commitment to driving customer success and operational efficiency, making it a significant player in the customer experience management sector.
How to land this job
Tailor your resume to highlight experience with machine operation, set-up, and document completion, emphasizing accuracy and adherence to standards.
Showcase your ability to work a 12-hour rotating shift schedule and physical stamina to meet the demands of standing, lifting, and bending throughout the shift.
Include proficiency with Microsoft Office, especially Excel, and basic math skills to demonstrate your capability with required computer tasks and calculations.
Apply through multiple channels such as the CSG corporate careers site and LinkedIn to maximize your chances of visibility and consideration for the Insert Operator role.
Connect with current employees or recruiters in the operations or production division at CSG on LinkedIn, using ice breakers like commenting on CSG's commitment to employee development or asking about their experience with the rotating shift schedule.
Optimize your resume for ATS by incorporating keywords from the job description such as 'machine set-up','document processing','postal regulations','Microsoft Excel','rotating shift','and 'physical stamina' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job boards, and connect with CSG insiders, allowing you to focus your energy on preparing for interviews and skill improvement.
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