Job summary
Company overview
Modivcare is a leading provider of integrated supportive care solutions, primarily focusing on non-emergency medical transportation (NEMT), personal care, and remote patient monitoring. They generate revenue by contracting with government agencies, managed care organizations, and healthcare providers to offer essential services that improve patient access to care and health outcomes. Founded in 1986, Modivcare has evolved through strategic acquisitions and partnerships, positioning itself as a key player in the healthcare services industry.
How to land this job
Position your resume to highlight your customer service experience, especially in high-volume call environments and multitasking capabilities, as these are key for Modivcare's Remote Customer Service Representative role.
Emphasize your proficiency with Microsoft Office Suite, typing speed of 35wpm or more, and your ability to communicate clearly both verbally and in writing, as these skills are essential for accurate documentation and member interaction.
Apply through multiple channels including Modivcare’s corporate career site and LinkedIn to maximize your chances of being noticed for this Hawaii-based remote position.
Connect with current Modivcare employees in the customer service or operations divisions on LinkedIn to inquire about the role; use ice breakers like asking about their experience working remotely or how they manage high call volumes effectively.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'multitasking,' 'Microsoft Office,' 'typing speed,' and 'remote work,' ensuring your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate application submissions across multiple platforms, tailor your resume for ATS, and identify relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking.
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