Job summary
Job post source
This job is directly from Eastman Kodak Company
Job overview
The Information Technology Manager role at Eastman Kodak Company involves managing and leading US & Canada end user computing IT operations to meet SLA targets and ensure end user satisfaction.
Responsibilities and impact
The IT Manager will supervise teams supporting day-to-day IT operations, handle escalations, liaise between operations and TechOps Tier 3, implement process improvements, and provide leadership and technical support for EUC operations.
Experience and skills
Candidates should have a 4-year degree in Computer Science or Information Science preferred, strong IT knowledge, technical hands-on EUC support experience, IT supervision, project management, leadership skills, and experience in a large enterprise environment.
Company information
Eastman Kodak Company is a well-established enterprise known for its technology and imaging products, operating in a large-scale environment.
Team overview
The candidate will manage various teams including US&C Helpdesks, Workstation support, IT provisioning, local support, and EUC IT procurement teams.
Job location and travel
The position is onsite in Rochester, New York.
Unique job features
The role uniquely combines technical hands-on support with leadership and strategic oversight in a large enterprise IT operations environment.
Company overview
Eastman Kodak Company, commonly known as Kodak, is a technology company focused on imaging products and services. Founded in 1888 by George Eastman, Kodak initially gained fame for its pioneering role in photography and film. Today, the company generates revenue through its diversified portfolio, including digital printing, advanced materials, and chemicals. Kodak's significant historical milestones include the introduction of the Kodak camera, which made photography accessible to the masses, and its later struggles and resurgence in the digital era. Understanding Kodak's evolution from a film giant to a multifaceted tech company is crucial for any candidate.
How to land this job
Position your resume to highlight your leadership and hands-on IT expertise, especially in end user computing (EUC) support and IT operations management within large enterprise environments, as emphasized by Eastman Kodak Company.
Focus on showcasing your experience in supervising teams, managing IT support operations, handling escalations, and collaborating cross-functionally with purchasing and vendor management, aligning with the job's key responsibilities.
Apply through multiple platforms including Eastman Kodak's corporate careers page, LinkedIn, and other job boards where the role is posted to maximize your visibility and application reach.
Connect with current IT Operations or TechOps team members at Eastman Kodak on LinkedIn; use ice breakers like commenting on recent company IT initiatives, asking about team culture, or inquiring about challenges in EUC support to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords such as 'IT operations management,' 'end user computing,' 'team supervision,' 'escalation management,' and 'process improvement' drawn directly from the job description to ensure it passes automated screening.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job posting locations, and discover LinkedIn contacts for networking, allowing you to focus your time on interview preparation and skill enhancement.
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