City of Boston

Security Operations Dispatcher (Municipal Protective Services Operations)

BOSTON, MAPosted a month ago

Job summary

  • Job post source

    This job is directly from City of Boston

  • Job overview

    The Security Operations Dispatcher is a vital role responsible for managing emergency and non-emergency communications for the City of Boston, ensuring the safety of properties and personnel.

  • Responsibilities and impact

    Daily tasks include processing alarm signals, communicating with public safety personnel, providing operational feedback, and maintaining effective communication in high-stress situations.

  • Experience and skills

    Candidates should have a high school diploma and two years of relevant experience in security operations or dispatch, with preferred knowledge of public safety call handling and technology systems.

  • Company information

    The City of Boston's Property Management Department oversees the maintenance and security of municipal buildings, aiming to preserve facilities and reduce costs through effective management.

Company overview

The City of Boston is the municipal government responsible for the administration and governance of Boston, Massachusetts. It provides a wide range of services including public safety, education, transportation, and public health. Revenue is generated through property taxes, state and federal grants, and various fees for services. Historically significant, Boston is one of the oldest cities in the United States, playing a pivotal role in American history, including events like the Boston Tea Party and the American Revolution. The city is known for its rich cultural heritage, diverse population, and vibrant economy.

How to land this job

  • Position your resume to underscore your experience in emergency communications, public safety dispatch, and any relevant technology systems, as these are critical for the Security Operations Dispatcher role.

  • Highlight your ability to process information quickly and effectively, communicate under pressure, and maintain a clear focus in high-stress situations, aligning with the responsibilities outlined in the job description.

  • Apply through multiple platforms such as the City of Boston's official website and LinkedIn to broaden your exposure to this opportunity.

  • Engage with individuals in the Municipal Protective Services division at City of Boston on LinkedIn; consider ice breakers like discussing their recent initiatives or asking about the team's approach to emergency dispatching.

  • Optimize your resume for ATS by including specific keywords from the job description like 'emergency operations', 'public safety', and 'dispatching', ensuring your application passes initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your job application process by tailoring your resume, identifying the best application channels, and helping you connect with relevant professionals.

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