Job summary
Job post source
This job is directly from Atria Management Company
Job overview
The Hospitality Associate at Atria Management Company provides five-star service to residents and guests, acting as the main contact for service requests in a luxury senior living community.
Responsibilities and impact
The role involves managing resident requests, coordinating services and appointments, handling interactions professionally, facilitating community service requests, performing clerical duties, escalating issues, and assisting with transportation and community scheduling to ensure excellent resident experiences.
Compensation and benefits
The position offers paid holidays and PTO, annual anniversary rewards starting at $500 for full-time employees, potential annual scores rewards based on community survey results, health, dental, vision, and life insurance, a 401(k) retirement plan with employer match, and tuition reimbursement for U.S. based communities.
Experience and skills
Candidates need a high school diploma or GED with 1-3 years related experience, must be fully vaccinated, have basic First Aid and CPR certification if required, strong communication and problem-solving skills, basic computer knowledge, valid driver's license, and ability to work various shifts and operate relevant equipment.
Career development
Atria offers advancement opportunities within a supportive environment promoting work-life balance and professional growth.
Work environment and culture
The company fosters a supportive work environment focused on wellness, community, and delivering inspired living experiences to seniors.
Company information
Atria Management Company partners with Related Companies to operate Coterie, a luxury senior living brand emphasizing wellness, design, and personalized services.
Application process
Applicants apply online via the company website, complete an application, and if qualified, proceed through interviews, assessments, and background checks before onboarding.
Unique job features
The role includes unique opportunities to work in a luxury senior living setting with a focus on personalized resident services and community engagement.
Company overview
Atria Management Company is a leading provider of senior living communities, offering independent living, assisted living, supportive living, and memory care services. They generate revenue through monthly fees paid by residents for housing, meals, and various care services. Founded in 1996, Atria has grown significantly, now operating over 200 communities across the United States and Canada. The company emphasizes quality care, innovative programs, and a commitment to enhancing the lives of older adults.
How to land this job
Tailor your resume to highlight exceptional customer service skills, emphasizing your ability to manage resident requests efficiently and professionally, as this is central to the Hospitality Associate role at Atria Management Company.
Showcase your experience with scheduling, coordinating community events, and handling clerical duties, as well as your familiarity with hospitality software or similar tools to demonstrate your organizational capabilities.
Apply through multiple platforms including Atria Management Company's official careers page and LinkedIn to maximize your exposure and chances of being noticed for this position.
Connect with current employees in the hospitality or resident services divisions at Atria on LinkedIn; start conversations by complimenting recent community events or asking about the culture and expectations for the Hospitality Associate role.
Optimize your resume for ATS by incorporating keywords such as 'resident requests,' 'hospitality software,' 'community engagement,' 'customer service,' and 'scheduling coordination' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and other job search activities.
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