Universal Orlando Resort

Senior Director, Business Technology Solutions

ORLANDO, FLPosted 19 days ago

Job summary

  • Job post source

    This job is directly from Universal Orlando Resort

  • Job overview

    The Senior Director, Business Technology Solutions at Universal Orlando Resort leads technology strategy and delivery for Universal Creative globally, impacting operations and long-term planning.

  • Responsibilities and impact

    The role involves developing and implementing business technology strategy, leading IT teams for workplace technology and application development, providing business analysis and solutions, and ensuring compliance and safety.

  • Compensation and benefits

    The position offers a competitive compensation package; specific salary and benefits details are not provided.

  • Experience and skills

    Requires 10+ years in technology with at least 5 years in leadership, and a bachelor's degree preferred or equivalent experience.

  • Career development

    The role includes talent development through performance management, coaching, and career growth planning.

  • Work environment and culture

    The company values in-person collaboration with hybrid work options and emphasizes environmental, health, and safety responsibilities.

  • Company information

    Universal Orlando Resort is a major entertainment company known for its theme parks and creative operations, emphasizing innovation and guest experiences.

  • Team overview

    The candidate will lead the Universal Creative Information Technology and Information Systems teams, focusing on global workplace technology and application delivery.

  • Job location and travel

    The role is primarily on-site at Universal Orlando Resort with hybrid work options requiring a minimum of three days per week on-site.

  • Application process

    Universal Orlando does not accept unsolicited resumes from search firms without a valid Statement of Work; applications should be submitted directly.

  • Unique job features

    The position involves strategic multi-year planning and integration across multiple Universal divisions, with a focus on technology solutions supporting creative operations.

Company overview

Universal Orlando Resort is a renowned theme park and entertainment complex located in Orlando, Florida. It operates multiple theme parks, including Universal Studios Florida and Universal's Islands of Adventure, offering attractions based on popular movies and TV shows. The company generates revenue through ticket sales, merchandise, food and beverage services, and on-site hotels. Established in 1990, it has grown significantly, introducing major attractions like The Wizarding World of Harry Potter, which has become a significant draw for visitors worldwide.

How to land this job

  • Position your resume to highlight leadership experience in technology, especially in strategic planning, delivery, and operations within a multi-functional, global environment like Universal Creative.

  • Emphasize your ability to collaborate across teams, develop and implement business technology strategies, and manage application development and IT operations, including experience with tools similar to PMWeb.

  • Apply through multiple channels such as Universal Orlando Resort's official corporate careers page and LinkedIn to maximize your application visibility and ensure you meet all submission requirements.

  • Connect with current Universal Orlando Resort employees in the Universal Creative and Technology divisions on LinkedIn; use ice breakers like commenting on recent Universal Creative projects or expressing enthusiasm for their innovative technology solutions to start conversations.

  • Optimize your resume for ATS by including keywords from the job description such as 'business technology strategy,' 'strategic planning,' 'IT operations,' 'application development,' and 'leadership in technology,' ensuring your resume passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify and connect with relevant Universal Orlando contacts on LinkedIn, and optimize your resume for ATS, freeing up your time to prepare for interviews and further networking.

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