Job summary
Job post source
This job is directly from Odoo
Job overview
The Customer Success Manager at Odoo will help customers streamline their business processes using Odoo's integrated software solutions, contributing to the company's growth and customer satisfaction.
Responsibilities and impact
Daily responsibilities include contacting customers, analyzing their business operations, executing subscription renewals, building client relationships, empathizing with customer needs, and participating in the sales cycle.
Compensation and benefits
The estimated annual compensation for this role is $70,000-$90,000 OTE, with a base salary range of $50,000-$70,000, along with comprehensive health benefits, PTO, and other perks.
Experience and skills
Candidates should have a Bachelor's Degree, French fluency, 1-2 years of sales experience, and proficiency in G-Suite applications, with a preference for those with ERP or SaaS experience.
Career development
Odoo offers opportunities for personal growth and independence within a vibrant sales team, fostering a culture of flexibility and innovation.
Work environment and culture
Odoo values diversity and inclusivity, promoting a supportive work environment with a focus on learning from each other.
Company information
Odoo is a global ERP software provider with over 12 million users and partners across 120 countries, known for its integrated business apps and open-source development model.
Team overview
The Customer Success Team is part of a vibrant sales organization focused on helping clients across North America.
Job location and travel
This is a hybrid role based in San Francisco, CA, with 40% remote work and 60% onsite requirements.
Application process
Applicants must be authorized to work in the U.S. and should apply within a maximum of 3 applications in 12 months to avoid duplication.
Unique job features
Unique aspects of the job include a focus on software's value across various verticals and a supportive team environment with chef-prepared lunches and company-sponsored events.
Company overview
Odoo is a comprehensive suite of open-source business applications that cover various business needs, including CRM, e-commerce, accounting, inventory, and project management. The company generates revenue through a dual-licensing model, offering both a free community version and a premium enterprise version with additional features and support. Founded in 2005 by Fabien Pinckaers, Odoo has grown rapidly, leveraging its modular approach to software to attract a wide range of businesses. Notably, Odoo's flexibility and scalability make it a popular choice for both small businesses and large enterprises.
How to land this job
Tailor your resume to highlight your fluency in French and your experience in sales, particularly in negotiating and closing new business deals, as these are key qualifications for the Customer Success Manager role at Odoo.
Emphasize your ability to analyze clients' business operations and your experience with customer relationship management, showcasing your proactive approach and 'get it done' spirit.
Apply through Odoo's corporate site and LinkedIn to maximize your chances, ensuring your application reaches multiple channels.
Connect with professionals in the Customer Success division at Odoo on LinkedIn to ask about the role and gain insights into team dynamics; consider ice breakers like discussing your interest in Odoo's software solutions or asking about their favorite Odoo app.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'customer success', 'sales cycle', 'ERP', and 'G-Suite applications' to enhance your visibility during the screening process.
Utilize Jennie Johnson's Power Apply feature to automate the application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored and effectively submitted.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.