Healthstar/CPS

Patient Services Representative

MORRISTOWN, TNPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Healthstar/CPS

  • Job overview

    The Patient Services Representative role at Healthstar/CPS involves managing patient interactions and administrative tasks to ensure smooth clinic operations and positive patient experiences.

  • Responsibilities and impact

    The job includes greeting and registering patients, verifying information, preparing medical records, updating patient profiles, managing appointment schedules, collecting co-pays, handling patient referrals, answering calls, and assisting staff as needed.

  • Experience and skills

    Requires a high school diploma or equivalent, skills in typing or data entry, knowledge of medical office procedures, customer service abilities, proficiency with EMR (Athena), and the ability to handle stressful situations calmly.

Company overview

Healthstar/CPS is a healthcare services company specializing in providing comprehensive pharmaceutical and medical solutions. They generate revenue through a combination of pharmaceutical distribution, medical supply chain management, and healthcare consulting services. Founded with a mission to improve patient outcomes and streamline healthcare operations, Healthstar/CPS has a history of innovation in the healthcare sector. Their integrated approach ensures efficient delivery of medical products and services, making them a key player in the healthcare industry.

How to land this job

  • Position your resume to highlight your experience in patient interaction, emphasizing your ability to greet and register patients promptly and courteously as outlined in the job description.

  • Emphasize your knowledge of medical office procedures, EMR systems (especially Athena), appointment scheduling, and handling patient records and referrals, as these are key responsibilities for the role.

  • Apply through multiple platforms including Healthstar/CPS’s official corporate website and LinkedIn to maximize your visibility and chances of being noticed.

  • Connect with current employees in the patient services or administrative divisions at Healthstar/CPS on LinkedIn; use ice breakers such as asking about their experience with Athena EMR or how they manage high call volumes during busy clinic hours.

  • Optimize your resume for ATS by incorporating keywords from the job description like “patient registration,” “EMR Athena,” “appointment scheduling,” “customer service,” and “medical records management” to ensure it passes automated screenings.

  • Use Jennie Johnson’s Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, saving you valuable time and increasing your chances of landing the job.

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