Job summary
Job post source
This job is directly from C.H. Robinson
Job overview
The Claims Representative at C.H. Robinson will act as a liaison between corporate and network offices, process claims, and ensure timely settlements, contributing to efficient cargo claims resolution.
Responsibilities and impact
Daily responsibilities include processing new claims, monitoring communications, resolving issues, assisting customers with carrier arrangements, and building relationships with stakeholders.
Compensation and benefits
C.H. Robinson offers comprehensive benefits including medical plans, dental and vision insurance, paid time off, 401(k) with company matching, and various career development opportunities.
Experience and skills
Required qualifications include a high school diploma and at least one year of customer service or claims experience, with preferred qualifications including a bachelor's degree and previous transportation experience.
Career development
The company provides a broad range of career development, networking, and team-building opportunities to support professional growth.
Work environment and culture
C.H. Robinson values a diverse and inclusive work environment, emphasizing collaboration and innovation among its employees.
Company information
C.H. Robinson is a leading logistics company with over 100 years of experience, managing $22 billion in freight and providing services to over 90,000 customers globally.
Team overview
The job description does not provide specific details about the team size or dynamics.
Job location and travel
The position allows for remote work four days a week with one day of in-person collaboration.
Application process
The application process details are not specified in the job description.
Unique job features
The role offers a balance of teamwork and autonomy, with a focus on providing solutions to cargo claims.
Company overview
C.H. Robinson is a global logistics company specializing in supply chain management and third-party logistics (3PL). They generate revenue by providing freight transportation, transportation management, brokerage, and warehousing services to businesses worldwide. Founded in 1905, the company has a rich history of innovation in logistics, leveraging technology and data to optimize supply chains. They are known for their extensive network of carriers and robust digital platforms, which enhance efficiency and customer satisfaction.
How to land this job
Tailor your resume to highlight your customer service experience, claims processing skills, and ability to manage relationships with various stakeholders, as these are critical for the Claims Representative role at C.H. Robinson.
Emphasize your problem-solving abilities, attention to detail, and multitasking skills, as these attributes align with the responsibilities outlined in the job description.
Apply through multiple channels such as C.H. Robinson's corporate website and LinkedIn to maximize your visibility and chances of landing the position.
Connect with individuals in the claims or logistics divisions at C.H. Robinson on LinkedIn to gain insights about the role and the company culture. Potential ice breakers could include asking about their experience at C.H. Robinson or expressing interest in their recent projects or initiatives.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'claims processing,' 'customer service,' and 'task management,' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your job application process by ensuring your resume is tailored for the role, identifying the best application channels, and helping you network with relevant contacts at C.H. Robinson.
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