Job summary
Job post source
This job is directly from One Detroit Credit Union
Job overview
The Financial Services Representative at One Detroit Credit Union provides member service using in-depth knowledge of credit union products to support branch operations and member satisfaction.
Responsibilities and impact
The role involves independently operating the branch, assisting members with inquiries and transactions, processing loans and applications, complying with regulations, and meeting branch goals.
Experience and skills
Requires a high school diploma or GED, two years of banking or customer service experience, strong interpersonal skills, familiarity with Microsoft Office, and willingness to travel locally.
Work environment and culture
The job is on-site in a clerical office setting emphasizing professionalism, community involvement, and teamwork.
Company information
One Detroit Credit Union is an equal opportunity employer focused on community service and financial products for members.
Job location and travel
The position is located in Inkster, MI, requiring in-person work and local travel.
Unique job features
The job requires cash handling, compliance with banking regulations, and the ability to lift up to 50 lbs, highlighting a hands-on role in branch operations.
Company overview
One Detroit Credit Union is a member-owned financial cooperative based in Detroit, Michigan, dedicated to providing affordable financial services to its members. The credit union generates revenue through interest on loans, fees for services, and investments. Founded in 1935, it has a rich history of supporting the local community, focusing on financial inclusion and empowerment. One Detroit Credit Union offers a range of products including savings accounts, checking accounts, loans, and financial education programs aimed at improving the financial health of its members.
How to land this job
Position your resume to highlight your customer service experience, cash handling skills, and knowledge of banking products, as these are central to the Financial Services Representative role at One Detroit Credit Union.
Emphasize your ability to work independently, handle transactions accurately, and comply with banking regulations like BSA, showcasing your reliability and attention to detail.
Apply through multiple channels including One Detroit Credit Union's official corporate website and LinkedIn to improve your chances of being noticed by recruiters.
Connect with current employees in the branch or member services division on LinkedIn, and use ice breakers such as asking about their experience working on member engagement or how they meet branch goals to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'member service,' 'cash handling,' 'loan processing,' 'compliance,' and 'cross selling' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying across multiple platforms, and identifying LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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