Job summary
Job post source
This job is directly from EXPRESS
Job overview
The Sales Associate at EXPRESS is responsible for providing an excellent in-store shopping experience while assisting with various tasks to maintain store organization and customer satisfaction.
Responsibilities and impact
Daily responsibilities include maintaining a clean sales floor, processing transactions, resolving customer service issues, and promoting credit and loyalty programs.
Compensation and benefits
Full-time associates receive medical, dental, vision coverage, 401(k) with company match, merchandise discounts, and paid time off, while part-time associates may receive certain benefits as well.
Experience and skills
Candidates should have a high school diploma or equivalent, 0-2 years of relevant experience, proficiency in technology, and strong customer service skills.
Career development
Opportunities for growth may include advancement within the retail environment and participation in training programs.
Work environment and culture
The company values teamwork, customer service, and a collaborative work environment, promoting a culture of inclusivity and support.
Company information
PHOENIX Retail, LLC operates EXPRESS and BONOBOS, focusing on style, quality, and value in retail, with a commitment to customer confidence and self-expression.
Team overview
The candidate will join a retail team dedicated to providing exceptional customer service and maintaining store standards.
Job location and travel
The position is located at the Chicago Ridge store, with potential requirements for evening and weekend availability.
Application process
Interested candidates can apply directly through the EXPRESS website, ensuring to provide necessary documentation and contact information.
Unique job features
The role offers a unique opportunity to engage with customers in a dynamic retail environment, promoting brand loyalty and enhancing customer experiences.
Company overview
Express is a fashion retailer that specializes in trendy clothing and accessories for young men and women. They make money by selling their products through both physical stores and an online platform, targeting fashion-forward individuals who seek stylish, affordable apparel. Founded in 1980, Express has evolved from a division of Limited Brands to an independent company, known for its modern, versatile collections and strong brand identity. Key historical points include its IPO in 2010 and ongoing efforts to adapt to changing retail landscapes through digital transformation and customer engagement strategies.
How to land this job
Tailor your resume to highlight your customer service skills, previous retail experience, and ability to create a positive shopping experience, as these are key for the Sales Associate position at EXPRESS.
Emphasize your proficiency with technology, such as iPads and registers, and your ability to process transactions quickly and accurately to align with the job requirements.
Apply through multiple platforms, including the EXPRESS corporate site and LinkedIn, to maximize your chances of being seen by hiring managers.
Connect with individuals in the retail division at EXPRESS on LinkedIn to gain insights about the company culture and expectations for the Sales Associate role, using ice breakers like discussing their favorite product or asking about their experience with customer interactions.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'customer service,' 'retail experience,' and 'transaction processing,' to ensure it passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is optimized and that you're applying through the best channels while freeing up your time for other job search activities.
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