Job summary
Job post source
This job is directly from CXT Software
Job overview
The Account Manager at CXT Software is responsible for managing and growing client accounts to drive revenue growth and enhance client relationships in the SaaS and event management technology space.
Responsibilities and impact
The role involves managing client accounts through renewals, up-sells, and cross-sells, building relationships with key decision-makers, presenting products, resolving customer issues promptly, collaborating with sales and client services teams, and maintaining accurate sales forecasts.
Compensation and benefits
The position offers an OTE of $120,000 per year USD, 100% remote work globally, flexible work hours, a dedicated growth path with feedback and support, access to leading tools and technology, and engaging community activities.
Experience and skills
Candidates should have at least 3 years in a customer-facing, revenue-generating role, experience in last-mile logistics, familiarity with SaaS products in a B2B environment, strong communication and relationship management skills, and adaptability to a fast-paced environment; preferred qualifications include deep logistics experience, technical aptitude in software, and familiarity with sales and AI tools.
Career development
CXT Software offers a dedicated growth path with consistent feedback and support tailored to personal career goals, plus access to advanced tools and technology to enhance skills.
Work environment and culture
The company promotes a flexible, results-oriented work environment with a global remote setup, values diversity, and fosters an engaging community through various social activities.
Company information
CXT Software provides technology solutions for delivery processes in courier, route delivery, and healthcare sectors, helping businesses optimize operations and service delivery.
Job location and travel
The job is fully remote with a global reach, allowing employees to work from anywhere in the world with flexible hours.
Unique job features
The role stands out due to its fully remote nature, flexible scheduling, use of advanced sales and AI tools, and a strong emphasis on career growth and community engagement.
Company overview
CXT Software is a leading provider of software solutions designed specifically for the logistics and courier industries. The company generates revenue by offering a suite of products that streamline dispatch operations, automate workflows, and enhance communication between drivers and dispatchers. Founded in 1999, CXT Software has a long-standing history of innovation within the logistics sector, continually adapting its offerings to meet the evolving needs of its clients. Their flagship product, X Dispatch, is widely recognized for its robust features and reliability, making it a preferred choice for businesses seeking efficient logistics management solutions.
How to land this job
Position your resume to highlight at least 3 years of experience in customer-facing, revenue-generating roles, focusing on account management, contract renewals, and upselling in SaaS or technology sectors.
Emphasize your expertise in last-mile logistics, transportation management, or supply chain operations, along with your ability to build and maintain strong relationships with key decision-makers to drive business growth.
Apply through multiple channels including CXT Software's corporate careers page and LinkedIn to maximize your chances of visibility and consideration for the Account Manager role.
Connect with current employees or managers in the Sales or Client Services divisions at CXT Software on LinkedIn; use ice breakers such as commenting on recent company growth, asking about their experience working remotely, or inquiring about the tools they find most effective in managing client relationships.
Optimize your resume for ATS by incorporating keywords from the job description like 'account management,' 'contract renewals,' 'SaaS,' 'last-mile logistics,' 'relationship management,' and 'sales pipeline forecasting' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple platforms, and identifying relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking effectively.
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