Cross Country Mortgage

Director of Vendor Management

CLEVELAND, OHPosted a month ago

Job summary

  • Job post source

    This job is directly from Cross Country Mortgage

  • Job overview

    The Director of Vendor Management at Cross Country Mortgage leads vendor strategy to ensure compliance, performance, and operational efficiency across all vendors.

  • Responsibilities and impact

    The role involves overseeing vendor onboarding, compliance tracking, performance management, process improvement, maintaining SOPs, enhancing third-party management systems, collaborating with legal and compliance teams, and managing audit readiness.

  • Experience and skills

    Requires a Bachelor's degree or equivalent experience, 4+ years in vendor management within a regulatory environment (mortgage industry preferred), strong communication, project management, problem-solving skills, and proficiency in Microsoft Office.

Company overview

Cross Country Mortgage is a leading mortgage lender specializing in home financing solutions, including conventional loans, FHA loans, VA loans, and refinancing options. Founded in 2003, the company has grown significantly, establishing a strong presence nationwide through its commitment to personalized service and competitive rates. They generate revenue through loan origination fees, interest on loans, and servicing fees. Key historical milestones include rapid expansion and recognition as one of the fastest-growing mortgage lenders in the U.S. Candidates should be aware of the company's dedication to customer satisfaction and innovation in the mortgage industry.

How to land this job

  • Tailor your resume to emphasize your leadership experience in vendor management, particularly focusing on developing and optimizing vendor strategies aligned with company standards and regulatory compliance.

  • Highlight your expertise in creating and maintaining Standard Operating Procedures (SOPs), process documentation, and job aids that support vendor onboarding, compliance tracking, and performance management.

  • Showcase your ability to collaborate cross-functionally with internal teams such as Legal, Compliance, and Operations to manage third-party risk and ensure audit readiness.

  • Apply through multiple platforms including Cross Country Mortgage's corporate career site and LinkedIn to maximize your application visibility and chances of being noticed.

  • Connect with current employees in the Vendor Management or Compliance divisions at Cross Country Mortgage on LinkedIn; start conversations by referencing recent regulatory updates or asking how they manage vendor risk in their roles to break the ice.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'vendor management,' 'third-party risk,' 'compliance tracking,' 'SOP development,' 'audit readiness,' and 'regulatory requirements' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with the right keywords, and identify LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and strategic job search activities.

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