Job summary
Job post source
This job is directly from Lawndale Christian Health Center
Job overview
The IT Support Technician at Lawndale Christian Health Center provides level I IT support to users, ensuring smooth operation of hardware and software to support the organization's healthcare mission.
Responsibilities and impact
The technician responds to help desk calls, logs support tickets, installs and maintains hardware, and troubleshoots IT issues via phone, remote support, and in person to assist users effectively.
Compensation and benefits
Benefits include health insurance with dental, vision, and pharmacy coverage, paid time off and holidays, educational reimbursement, home buyer assistance, and retirement contributions.
Experience and skills
Candidates should have 1-2 years of experience, an associate degree is desired, A+ certification within 12 months of hire is required, and MCSE or MCSA certifications are desirable; strong problem-solving, communication, customer service skills, and technical knowledge of user hardware and software are essential.
Career development
Educational reimbursement is offered, supporting ongoing learning and certification achievements such as A+, MCSE, or MCSA.
Work environment and culture
The organization promotes a mission-driven culture focused on wellness and community service with a team-oriented environment and a service attitude.
Company information
Lawndale Christian Health Center is a healthcare provider dedicated to affordable quality care and wellness in Lawndale and neighboring communities, inspired by Christian values.
Team overview
The IT Support Technician works within a team environment supporting the user base of the health center, emphasizing collaboration and service.
Unique job features
The role involves a mix of remote, phone, and in-person support, requiring hands-on hardware skills and a service-oriented approach in a healthcare setting.
Company overview
Lawndale Christian Health Center is a community-focused healthcare organization located in Chicago, Illinois. It provides comprehensive medical, dental, and behavioral health services, primarily serving the underserved populations in the Lawndale area. Established in 1984, the center was founded by a group of local churches with a mission to improve community health and well-being. The organization generates revenue through patient services, government funding, and donations, and it is recognized for its commitment to holistic care and community development. Lawndale Christian Health Center is an integral part of the community, emphasizing accessible and affordable healthcare for all.
How to land this job
Tailor your resume to highlight your experience in providing Level I IT support, including handling help desk calls, logging support tickets, and troubleshooting hardware and software issues both remotely and onsite.
Emphasize your strong problem-solving abilities, excellent communication skills, and a service-oriented attitude, as these are critical for effectively supporting users at Lawndale Christian Health Center.
Apply through multiple channels such as the Lawndale Christian Health Center corporate website and LinkedIn to maximize your chances of being noticed for the IT Support Technician role.
Connect with current employees in the IT department at Lawndale Christian Health Center on LinkedIn; start conversations by referencing the center’s mission to serve the community or by asking about their experiences with the IT support team.
Optimize your resume for ATS by incorporating keywords from the job description like 'Level I support,' 'help desk,' 'troubleshooting,' 'hardware,' 'software,' and certifications such as 'A+,' 'MCSE,' or 'MCSA' to improve your resume’s visibility.
Use Jennie Johnson’s Power Apply feature to automate tailoring your resume, identify all relevant application portals, and find LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and other job search activities.
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