Job summary
Job post source
This job is directly from CXT Software
Job overview
The Account Manager at CXT Software is responsible for managing and growing client accounts, directly impacting revenue growth and client relationship management in the SaaS and event management technology space.
Responsibilities and impact
The role involves managing client accounts through renewals, up-sells, and cross-sells, building relationships with key decision-makers, presenting products, resolving customer issues promptly, collaborating with sales and client services, and maintaining sales forecasts and pipelines.
Compensation and benefits
The position offers an OTE of $120,000 per year USD, 100% remote work globally, flexible work hours, a dedicated growth path with feedback, access to leading tools and technology, and engaging community activities.
Experience and skills
Candidates need at least 3 years in customer-facing, revenue-generating roles, experience in last-mile logistics, SaaS software familiarity, strong sales and communication skills, relationship management, problem-solving, and adaptability in fast-paced environments; preferred are deep logistics experience, technical software aptitude, business generalist mindset, and familiarity with sales and AI tools.
Career development
The company provides a dedicated growth path with consistent feedback and support tailored to personal career goals, along with access to advanced tools and technology for skill enhancement.
Work environment and culture
CXT Software promotes a flexible, remote, and results-oriented work environment with a focus on customer satisfaction, inclusivity, and community engagement through various social activities.
Company information
CXT Software specializes in technology solutions for courier, route delivery, and healthcare companies, helping optimize delivery operations and business functions through SaaS products.
Job location and travel
The job is fully remote and global, allowing candidates to work from anywhere with flexible scheduling.
Unique job features
The role stands out due to its fully remote nature, flexible work environment, use of advanced sales and AI tools, and a strong emphasis on career growth and community involvement.
Company overview
CXT Software is a leading provider of software solutions designed specifically for the logistics and courier industries. The company generates revenue by offering a suite of products that streamline dispatch operations, automate workflows, and enhance communication between drivers and dispatchers. Founded in 1999, CXT Software has a long-standing history of innovation within the logistics sector, continually adapting its offerings to meet the evolving needs of its clients. Their flagship product, X Dispatch, is widely recognized for its robust features and reliability, making it a preferred choice for businesses seeking efficient logistics management solutions.
How to land this job
Position your resume to highlight your experience in account management with a focus on SaaS and B2B sales, emphasizing your success in contract renewals, up-sells, and cross-sells to align with CXT Software's growth goals.
Emphasize your background in logistics, transportation, or supply chain operations, along with your excellent communication and relationship management skills, to match the job requirements and show your ability to thrive in a fast-paced, entrepreneurial environment.
Apply through multiple channels including CXT Software's corporate careers page and LinkedIn to maximize your chances of getting noticed by recruiters and hiring managers.
Connect with current Account Managers or Sales team members at CXT Software on LinkedIn; use ice breakers like commenting on recent company news, asking about their experience working remotely, or inquiring about the tools they use for client engagement to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords such as 'account management,' 'SaaS,' 'logistics,' 'client relationship management,' 'sales pipeline,' and 'customer satisfaction' to ensure your application passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate submitting tailored applications across multiple platforms and identify relevant LinkedIn connections for networking, allowing you to focus more on preparing for interviews and refining your pitch.
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