Job summary
Job post source
This job is directly from Envision Radiology
Job overview
The Patient Service Representative at Envision Radiology in Frisco provides exceptional patient care and administrative support to ensure a positive patient experience and efficient clinic operations.
Responsibilities and impact
The role involves answering calls, greeting patients, checking patients in and out, collecting payments, resolving complaints, managing scheduling and billing workflows, assisting with medical records, and ensuring compliance with processes.
Compensation and benefits
The position offers a pay range of $17.70 to $21.30 per hour, health benefits including medical, dental, vision, life insurance, a company-matched 401k plan, employee stock ownership, paid time off, paid holidays, and an employee assistance program.
Experience and skills
Candidates should have at least one year of customer service experience, preferably in healthcare, be detail-oriented, self-motivated, able to navigate multiple computer systems, work well in a fast-paced team environment, and possess strong communication skills and a professional demeanor. A high school diploma or GED is required.
Work environment and culture
The job operates in an outpatient clinical environment with a focus on patient-centered care, teamwork, and adherence to company compliance and code of conduct.
Company information
Envision Radiology is a healthcare provider specializing in imaging services, committed to quality patient care and operational excellence.
Job location and travel
The position is located in Frisco, working Monday through Friday from 7:30 AM to 4:00 PM with no travel required.
Unique job features
The role emphasizes patient prioritization, operational excellence, and the use of specific workflow management tools like eRIS Center for scheduling and billing.
Company overview
Envision Radiology is a prominent provider of diagnostic imaging services, specializing in MRI, CT, X-ray, ultrasound, and mammography. Founded in 2000, the company has expanded significantly, operating numerous outpatient imaging centers across the United States. They generate revenue through patient services, insurance reimbursements, and partnerships with healthcare providers. Envision Radiology is known for its commitment to high-quality imaging, patient-centric care, and advanced technology, making it a leader in the diagnostic imaging industry.
How to land this job
Position your resume to highlight your strong customer service experience in fast-paced healthcare or clinical environments, emphasizing your ability to deliver exceptional patient care and communication proficiency.
Showcase your skills in administrative tasks such as data entry, appointment scheduling, insurance verification, and payment processing, as these are key to the Patient Service Representative role at Envision Radiology.
Apply through multiple channels including Envision Radiology's official corporate careers site and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current Patient Service Representatives or team members in the Frisco division on LinkedIn; use ice breakers like commenting on their recent posts about patient care or asking about the team culture to start a genuine conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient care,' 'insurance verification,' 'appointment scheduling,' 'data entry,' and 'customer service' to ensure your resume passes initial automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume for ATS, and identify LinkedIn contacts to network with, saving you valuable time and increasing your chances at Envision Radiology.
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