USA CLINIC SL

Bilingual Patient Scheduling Coordinator - Spanish Speaking

NORTHBROOK, ILPosted 19 days ago

Job summary

  • Job post source

    This job is directly from USA CLINIC SL

  • Job overview

    The Bilingual Patient Scheduling Coordinator role involves engaging with patients to schedule medical appointments and support patient retention, contributing to the clinic's patient care and operational efficiency.

  • Responsibilities and impact

    The coordinator handles high-volume inbound and outbound calls, uses persuasive communication to schedule appointments, educates patients on services, follows up to ensure care continuity, resolves concerns, enters patient data accurately, and collaborates with the team to meet scheduling and retention goals.

  • Compensation and benefits

    The position offers an hourly pay rate of $20.00 to $23.00, with benefits including medical, dental, vision insurance, paid time off, and a 401k retirement plan.

  • Experience and skills

    Candidates must be bilingual in English and Spanish (or other specified languages), possess strong communication skills, be able to handle high call volumes, meet performance metrics, and follow compliance protocols; no prior medical experience is required as training is provided.

  • Work environment and culture

    The job is in a fast-paced, target-driven call center environment within a growing and stable organization that values professionalism and teamwork.

  • Job location and travel

    The role requires working Monday through Friday with flexible eight-hour shifts between 6:30 AM and 7:00 PM; specific location details are not provided.

  • Application process

    Applicants are encouraged to apply online; no further application instructions are given.

  • Unique job features

    The job includes comprehensive training for non-medical candidates and requires bilingual skills, distinguishing it from similar roles.

Company overview

USA CLINIC SL is a healthcare company that specializes in providing a range of medical services, focusing on innovative treatments and patient care. The company generates revenue through offering specialized medical consultations, treatments, and healthcare solutions tailored to individual patient needs. Founded with the mission to enhance healthcare accessibility and quality, USA CLINIC SL has established itself as a trusted provider in the medical industry. Candidates should be aware of the company's commitment to integrating advanced medical technologies and maintaining high standards of patient care.

How to land this job

  • Tailor your resume to highlight bilingual communication skills, especially fluency in Spanish and English, and emphasize your experience in persuasive communication and customer engagement in high-volume call environments.

  • Focus on showcasing your ability to meet or exceed performance metrics such as scheduling targets and patient retention, along with your proficiency in handling inbound and outbound calls efficiently.

  • Apply through multiple platforms including USA CLINIC SL's official corporate website and LinkedIn to maximize your chances of being noticed for the Bilingual Patient Scheduling Coordinator role.

  • Connect with current employees in the patient engagement or scheduling departments at USA CLINIC SL on LinkedIn; start conversations by complimenting their patient care approach or asking about the team culture and training processes.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'patient scheduling,' 'bilingual communication,' 'patient retention,' 'call center,' and 'customer service,' ensuring your resume passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple job boards and identify LinkedIn contacts for networking, saving you valuable time and increasing your application effectiveness.

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