Job summary
Job post source
This job is directly from Flushing Bank
Job overview
The Universal Banker role at Flushing Bank focuses on delivering exceptional customer service and building comprehensive banking relationships to support the financial needs of clients.
Responsibilities and impact
The Universal Banker will greet customers, manage customer interactions, fulfill financial needs through needs-based selling, process transactions, cross-sell products, engage in outbound outreach, meet financial goals, ensure compliance, and perform operational duties.
Compensation and benefits
The position offers a salary range of $47,000 to $58,000, medical, dental, and vision insurance, disability coverage, life insurance, 401K with employer match, paid time off, holidays, incentive programs, and volunteer opportunities.
Experience and skills
Candidates should have a Bachelor's degree or equivalent experience, at least 2 years in financial or retail environments, financial expertise, knowledge of banking operations and regulations, proficiency in technology and software, strong communication and analytical skills, and professionalism; securities and life & health licensing is a plus but not required.
Career development
The job offers a supportive environment focused on learning and advancement, with opportunities for professional growth within the company.
Work environment and culture
Flushing Bank emphasizes a supportive environment with a focus on learning, advancement, and community service, fostering professionalism, teamwork, and trustworthiness.
Company information
Flushing Bank has been a community-focused financial institution for over 90 years, serving Brooklyn, Queens, Manhattan, and Long Island with a commitment to supporting individuals, families, professionals, and businesses.
Team overview
The candidate will join a professional team under the Branch Manager, collaborating to deliver world-class customer service and achieve branch goals.
Job location and travel
The job is located at the Kissena Blvd branch, with no specific mention of remote work or travel requirements.
Unique job features
The role includes opportunities to engage in outbound customer outreach, needs-based selling, and potential investment sales if licensed, distinguishing it from similar banking positions.
Company overview
Flushing Bank, established in 1929, is a New York-based financial institution that provides a range of banking services including personal and business banking, loans, mortgages, and investment services. The bank primarily generates revenue through interest on loans, service fees, and investment income. With a strong community focus, Flushing Bank has a history of supporting local businesses and residents, emphasizing personalized customer service and community involvement. The bank has evolved over the decades, adapting to technological advancements while maintaining its commitment to customer-centric banking solutions.
How to land this job
Position your resume to highlight your experience in retail banking or financial services, emphasizing your ability to build and deepen customer relationships through proactive engagement and needs-based selling.
Showcase your proficiency with banking operations, transaction processing, and your knowledge of financial products, including deposits, payments, and cross-selling opportunities.
Apply through multiple channels such as Flushing Bank's official corporate careers page, LinkedIn job postings, and reputable job boards to maximize your chances of being noticed.
Connect with current Flushing Bank employees in the Retail Banking or Sales divisions on LinkedIn; use ice breakers like commenting on their recent posts about community involvement or asking about their experience working in customer service at Flushing Bank.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'needs-based selling,' 'financial products,' 'transaction processing,' and 'compliance with regulations' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, allowing you to focus your time on interview preparation and skill enhancement.
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