Job summary
Job post source
This job is directly from OrthoNY
Job overview
The Patient Access Representative at OrthoNY is responsible for creating a welcoming environment and managing patient information to ensure exceptional care from the first interaction.
Responsibilities and impact
Daily responsibilities include greeting patients, managing appointment preparations, collecting payments, ensuring accurate data entry, and maintaining confidentiality while supporting clinic operations.
Experience and skills
Candidates must have a high school diploma, exceptional customer service skills, experience with EMR/PM systems, and knowledge of medical insurances is preferred.
Company information
OrthoNY is a healthcare provider focused on delivering exceptional orthopedic care and improving patient experiences.
Job location and travel
The position is based at OrthoNY locations with travel required to various offices as needed.
Company overview
OrthoNY is a leading orthopedic care provider specializing in the diagnosis, treatment, and rehabilitation of musculoskeletal conditions. They generate revenue through patient services, including surgical procedures, physical therapy, and diagnostic imaging. Formed in 2013 through the merger of Northeast Orthopaedics and Orthopaedic Associates of Saratoga, OrthoNY has grown to encompass multiple locations across New York, offering comprehensive care from sports medicine to joint replacement. Their commitment to advanced medical technology and patient-centered care has established them as a trusted name in orthopedic health.
How to land this job
Tailor your resume to emphasize your exceptional customer service skills and experience in managing patient information, as these are key components of the Patient Access Representative role at OrthoNY.
Highlight your familiarity with EMR/PM systems, attention to detail, and ability to multitask in a fast-paced environment, as these attributes align closely with the job responsibilities outlined in the description.
Apply for the position through multiple channels, including OrthoNY's corporate site and LinkedIn, to maximize your visibility and chances of being considered for the role.
Connect with current employees in the patient access division at OrthoNY on LinkedIn to gain insights about the position and the company culture. Potential ice breakers could include asking about their experience at OrthoNY or expressing your enthusiasm for the team's commitment to patient care.
Optimize your resume for ATS systems by incorporating specific keywords from the job description such as 'customer service,' 'EMR/PM,' and 'patient information' to enhance your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by ensuring your resume is tailored for the position, identifying the best application channels, and helping you connect with relevant professionals on LinkedIn, allowing you to focus more on your job search.
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