Job summary
Job post source
This job is directly from Roadrunner
Job overview
The Operations Assistant at Roadrunner provides administrative and operational support to ensure efficient dispatch, billing, and freight tracking, contributing to smooth logistics operations.
Responsibilities and impact
The role involves tracking outbound loads, updating systems, communicating delays, managing driver paperwork, setting appointments, assisting with freight tracing, and supporting various administrative tasks to help achieve company goals.
Compensation and benefits
The position offers an estimated hourly wage of $22.00, along with benefits including PTO, paid holidays, medical, dental, vision, life insurance, and a 401k plan.
Experience and skills
Candidates should have a high school diploma or GED with some related experience or training, basic computer skills, knowledge of AS/400 and Microsoft Office preferred, typing and filing skills, and certification in Hazardous Materials Handling.
Career development
Roadrunner promotes growth within a rapidly expanding company with opportunities to advance in a leading LTL carrier known for innovation and a strong culture.
Work environment and culture
The company emphasizes a winning culture focused on safety, continuous improvement, and teamwork in a well-lit, ventilated office environment with some noise from operational equipment.
Company information
Roadrunner is a top 100 trucking company specializing in long-haul metro-to-metro LTL freight with a nationwide presence, over 40 terminals, and $400 million in revenue, known for its Smart Long-Haul Network and industry leadership.
Job location and travel
The job is located in Philadelphia, PA, in an indoor office setting with some exposure to operational noise and occasional physical demands.
Unique job features
The role supports Roadrunner's innovative Smart Long Haul system and offers a chance to work in a growing company with a focus on technology and efficient routing.
Company overview
Roadrunner is a logistics and transportation company specializing in less-than-truckload (LTL) shipping services across North America. They generate revenue by providing efficient, cost-effective freight solutions for businesses, leveraging a comprehensive network of terminals and advanced technology to optimize routes and delivery times. Founded in 1984, Roadrunner has grown through strategic acquisitions and a focus on customer service, positioning itself as a reliable partner in the logistics industry.
How to land this job
Tailor your resume to highlight your administrative support skills, experience with dispatch and billing processes, and your ability to track and communicate shipment statuses effectively, as these are core to the Operations Assistant role at Roadrunner.
Emphasize proficiency in basic computer skills, including Microsoft Office and any experience with AS/400 or digital imaging programs, along with your ability to handle multiple tasks, prioritize, and solve practical problems.
Apply through multiple platforms such as Roadrunner's official corporate careers site and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring managers.
Connect with current employees in Roadrunner’s operations or logistics divisions on LinkedIn. When reaching out, use ice breakers like commenting on Roadrunner’s recent growth or technology investments, or asking about their experience with the Smart Long Haul Network.
Optimize your resume for ATS by incorporating keywords from the job description such as 'administrative support,' 'dispatch,' 'billing,' 'shipment tracking,' 'Microsoft Office,' 'AS/400,' and 'problem-solving' to increase the chances of passing automated screenings.
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