Job summary
Job post source
This job is directly from Tishman Speyer
Job overview
The Client Service Manager will support the Property Management Office by delivering outstanding customer service and ensuring seamless day-to-day operations, reporting directly to the General Manager.
Responsibilities and impact
Daily responsibilities include providing a welcoming experience for customers, processing invoices, preparing monthly reports, maintaining customer relationships, and assisting with property management projects.
Compensation and benefits
The base salary for this role ranges from $70,000 to $80,000, with eligibility for a discretionary annual bonus and comprehensive benefits including medical, dental, vision insurance, and a 401(k) plan with matching contributions.
Experience and skills
Candidates should have 2 to 4 years of experience in commercial real estate or the hospitality industry, a bachelor's degree, and proficiency in Microsoft Office.
Company information
Tishman Speyer, founded in 1978, is a diversified real estate developer and investment manager with a portfolio of 522 properties valued at over $129 billion, including iconic locations like Rockefeller Center.
Job location and travel
Onsite presence is required for this position.
Company overview
Tishman Speyer is a leading global real estate developer, owner, operator, and investment manager. They make money through the acquisition, development, and management of high-quality properties across major cities worldwide, including office, residential, and retail spaces. Founded in 1978, the company has a rich history of iconic projects such as Rockefeller Center in New York and The Springs in Shanghai. Their innovative approach and commitment to sustainability have positioned them as a key player in the real estate industry.
How to land this job
Tailor your resume to emphasize your experience in customer service and property management, showcasing your ability to maintain high levels of customer satisfaction and support seamless operations.
Highlight your organizational skills and attention to detail, as these are crucial for managing the daily operations of the Property Management Office and ensuring timely processing of invoices and customer inquiries.
Apply through multiple platforms, including Tishman Speyer's corporate site and LinkedIn, to broaden your exposure and increase the likelihood of your application being seen by decision-makers.
Connect with professionals in Tishman Speyer's property management division on LinkedIn to inquire about the Client Service Manager position; consider ice breakers such as discussing recent projects or expressing admiration for their innovative amenity offerings.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer service,' 'operations,' and 'real estate,' to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored for the role, identifying optimal application channels, and connecting with potential contacts in the industry.
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