American Equipment

Service Manager

BUFORD, GAPosted 22 days ago

Job summary

  • Job post source

    This job is directly from American Equipment

  • Job overview

    The Service Manager at American Equipment oversees the service department for industrial weighing equipment, ensuring customer maintenance, repair, and calibration needs are met while supporting departmental growth and profitability.

  • Responsibilities and impact

    The Service Manager manages installation, maintenance, calibration, troubleshooting, and repair of weighing equipment, plans and meets departmental goals, supervises technicians and clerical staff, manages parts inventory and vehicle costs, and ensures compliance with customer and company standards.

  • Compensation and benefits

    The position offers a yearly salary of $55,000 to $60,000, competitive compensation, health insurance including Cigna and Kaiser, retirement plans with 401K match, paid time off, disability insurance, educational reimbursement, maternity and paternity leave, and other benefits such as employee assistance and product discounts.

  • Experience and skills

    Candidates must have excellent managerial and supervisory skills, knowledge of equipment repair, strong communication and customer service skills, a high school diploma or equivalent, organizational skills, basic computer proficiency, and a good driving record.

  • Career development

    The company provides abundant training opportunities and career growth as one of the fastest growing companies in the industry, allowing team members to pursue their career passions.

  • Work environment and culture

    American Equipment values taking care of customers and employees, promotes inclusion and belonging, and maintains a safe, supportive work environment with a commitment to diversity and equal opportunity.

  • Company information

    American Equipment Holdings is a leading provider of overhead crane, hoist, rigging, and industrial weighing solutions in the US, with over 800 employees and a focus on comprehensive customer service and growth.

  • Team overview

    The candidate will join the Atlanta office service department, supervising service technicians and clerical staff to meet service demands and departmental goals.

  • Job location and travel

    The job is based in the Atlanta office, with typical work hours Monday to Friday, 8:00 a.m. to 5:00 p.m., requiring physical work in various weather conditions.

  • Unique job features

    The role involves managing a specialized industrial weighing service department with responsibilities for equipment calibration and repair, inventory management, and customer service estimates, supported by extensive company benefits and growth opportunities.

Company overview

American Equipment is a leading provider of industrial equipment and services, specializing in the sale, rental, and maintenance of cranes, hoists, and other heavy machinery. The company generates revenue through equipment sales, leasing agreements, and comprehensive maintenance contracts. Founded in 1969, American Equipment has a rich history of innovation and customer service, establishing itself as a trusted partner in the construction and manufacturing industries. Their commitment to quality and safety has made them a key player in the North American market.

How to land this job

  • Position your resume to highlight your supervisory and managerial skills, especially your experience in overseeing service departments and coordinating technicians, as these are key for the Service Manager role at American Equipment.

  • Emphasize your knowledge of industrial weighing equipment maintenance, repair, calibration, and troubleshooting, along with your ability to manage parts inventory and service cost estimates, reflecting the job's core responsibilities.

  • Apply through multiple channels including American Equipment's corporate career site and LinkedIn to maximize your application visibility and chances of consideration.

  • Connect with current employees or managers in the industrial weighing or service divisions at American Equipment on LinkedIn. Use ice breakers such as commenting on their recent company achievements, asking about their experience working with service teams, or inquiring about growth opportunities in the Atlanta office.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'service management,' 'industrial weighing equipment,' 'calibration,' 'inventory management,' 'customer service,' and 'team supervision' to ensure your resume passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus more effectively on preparing for interviews and other job search activities.

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