UEI College

Customer Service Coordinator (58029)

ONTARIO, CAPosted 20 days ago

Job summary

  • Job post source

    This job is directly from UEI College

  • Job overview

    The Customer Service Coordinator at UEI College provides essential support to students, prospective clients, and campus visitors, contributing to a positive educational environment.

  • Responsibilities and impact

    The role involves welcoming visitors, managing phone calls and messages, monitoring visitor access, handling mail and faxes, taking payments, and performing clerical duties such as filing and data entry to support campus operations.

  • Compensation and benefits

    Full-time employees receive benefits including Medical, Dental, Vision, Life Insurance, Disability Coverage, a matched 401(k) plan, and voluntary benefits.

  • Experience and skills

    Requires a High School Diploma or GED, positive attitude, customer service orientation, multitasking ability, effective communication skills, and English proficiency; bilingual skills are a plus but not required.

  • Work environment and culture

    UEI College promotes a fast-paced, dynamic work environment focused on personal and community transformation through education.

  • Company information

    UEI College is an employee-owned leader in post-secondary career education committed to empowering students for positive life changes.

  • Job location and travel

    The position is campus-based, implying an on-site work environment at UEI College.

Company overview

UEI College is a career-focused educational institution offering programs in healthcare, business, technology, and trades. They generate revenue through tuition fees and partnerships with employers who seek skilled graduates. Founded in 1982, UEI College has expanded to multiple campuses across the United States, emphasizing hands-on training and job placement support. Their mission is to provide students with the skills needed for successful careers in high-demand industries.

How to land this job

  • Tailor your resume to highlight your customer service skills, ability to multitask, and effective communication, as these are key for the Customer Service Coordinator role at UEI College.

  • Emphasize your experience with clerical duties such as managing phone calls, scheduling, mail handling, and payment processing, aligning with the job responsibilities.

  • Apply through multiple platforms including UEI College's corporate careers page and LinkedIn to maximize your chances of being noticed.

  • Connect with current employees in the student services or administrative divisions at UEI College on LinkedIn; start conversations by asking about their experience working at the college or mentioning your shared commitment to empowering students.

  • Optimize your resume for ATS by including keywords from the job description like 'customer service,' 'multitasking,' 'communication skills,' 'clerical duties,' and 'payment processing' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.

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