Job summary
Job post source
This job is directly from Clarkson Eyecare
Job overview
The Front Office Specialist serves as the first point of contact for patients, ensuring a world-class Total Patient Experience while managing administrative tasks for efficient check-in/out processes.
Responsibilities and impact
Daily responsibilities include providing exceptional customer service, managing patient flow, handling phone inquiries, checking insurance authorizations, processing payments, and ensuring compliance with company policies.
Experience and skills
A high school diploma or GED is required, with preferred industry-related experience and the ability to pass a background check.
Company information
Clarkson Eyecare is focused on delivering high-quality eye care services and enhancing patient experiences through dedicated staff and advanced technology.
Job location and travel
Work occurs in a normal office/clinical environment with potential travel to other locations as needed.
Application process
Applications must be submitted through the website; direct contact with the office is not permitted.
Company overview
Clarkson Eyecare is a leading provider of comprehensive eye care services, including routine eye exams, contact lens fittings, and treatment for various eye conditions. Founded in 1979, the company has grown significantly through strategic acquisitions and partnerships, now operating numerous locations across the United States. They generate revenue primarily through patient services, eyewear sales, and insurance reimbursements. Clarkson Eyecare is known for its commitment to advanced technology and personalized patient care, making it a reputable choice for eye health services.
How to land this job
Tailor your resume to showcase your exceptional customer service skills and highlight your ability to create a welcoming environment, as these are critical for the Front Office Specialist role at Clarkson Eyecare.
Emphasize your experience in managing patient interactions, handling phone inquiries, and ensuring a smooth check-in/out process, as these duties are central to the position.
Apply through multiple platforms including Clarkson Eyecare's corporate site and LinkedIn to maximize your application reach and visibility.
Connect with individuals in the front office or administrative divisions at Clarkson Eyecare on LinkedIn to learn more about the role and express your interest; consider ice breakers like asking about their experience at the company or inquiring about the team dynamics.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'customer service,' 'patient flow management,' and 'HIPAA compliance' to enhance your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature will streamline your application process by customizing your resume, identifying optimal application channels, and facilitating LinkedIn networking, allowing you to focus your time on other aspects of your job search.
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