Maryland-National Capital Park and Planning Commission

Management Services Division Chief (10418, Grade 38)

GREENBELT, MDPosted 25 days ago

Job summary

  • Job post source

    This job is directly from Maryland-National Capital Park and Planning Commission

  • Job overview

    The Management Services Division Chief leads the Management Services Division to support the Department's Operating Divisions by managing human capital, information systems, and resources to enhance service delivery and customer satisfaction.

  • Responsibilities and impact

    The role involves overseeing division management, human resources, training and organizational development, office services, enterprise asset management, data analytics, customer service help desk operations and projects, and property management/park permits to ensure effective resource management and service support.

  • Work environment and culture

    The division promotes a culture of openness, trust, diversity, equality, and continuous improvement in service delivery and customer satisfaction.

  • Company information

    The Maryland-National Capital Park and Planning Commission manages recreational programs and services for Prince George’s County, focusing on resource management and community engagement.

  • Team overview

    The division includes the Division Chief, Assistant Division Chiefs, and administrative staff managing various units such as human resources, training, office services, asset management, data analytics, customer service, and property management.

  • Unique job features

    The role uniquely integrates multiple support functions including training, data analytics, customer service, and property management to advance departmental goals and improve community services.

Company overview

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is a bi-county agency that manages public parks and planning in Montgomery and Prince George's Counties in Maryland. Established in 1927, the commission oversees over 52,000 acres of parkland and recreational facilities, providing services such as urban planning, historic preservation, and environmental stewardship. M-NCPPC generates revenue through property taxes, grants, and user fees for various programs and facilities. The agency plays a crucial role in regional development, balancing growth with conservation and community needs.

How to land this job

  • Position your resume to highlight leadership and strategic management skills, emphasizing your ability to oversee diverse units such as Human Resources, Training, Asset Management, and Customer Service within a public sector environment.

  • Focus on demonstrating experience in resource management, policy development, strategic planning, and fostering collaboration across departments to support organizational goals and improve service delivery.

  • Apply through multiple channels including the Maryland-National Capital Park and Planning Commission’s official careers site and LinkedIn to maximize your application visibility and reach.

  • Connect with current employees in the Management Services Division on LinkedIn, using ice breakers like asking about recent initiatives in organizational development or expressing interest in how the division supports county residents through innovative services.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'strategic planning,' 'resource management,' 'employee engagement,' 'data analytics,' and 'customer service help desk,' ensuring it aligns with the division’s core functions and goals.

  • Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, freeing up more time to prepare for interviews and network effectively.

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