Job summary
Job post source
This job is directly from Planes
Job overview
The General Manager at Planes oversees branch operations to ensure profitable and quality service delivery, impacting sales, operations, and customer satisfaction.
Responsibilities and impact
The General Manager manages sales, operations, administration, and customer service, leads and develops staff, ensures training and compliance, monitors financials and maintenance, and maintains a safe, efficient facility.
Experience and skills
Requires a high school diploma or GED, with a bachelor's degree or equivalent experience preferred, at least 5 years of industry and leadership experience, strong communication, organizational, problem-solving skills, and proficiency in Microsoft Office.
Work environment and culture
Planes emphasizes a strong TEAM culture that influences interactions and growth, fostering a collaborative and evolving work environment.
Company information
Planes is a family-owned global company since 1921, specializing in moving and supply chain solutions, with a commitment to customer milestones and local values.
Team overview
The General Manager works closely with Assistant General Managers and Directors, focusing on coaching, mentoring, and delegation to develop supervisory skills.
Job location and travel
The role is based in the Chicago market, typically Monday through Friday first shift with occasional overtime, involving physical work conditions.
Unique job features
The position involves leadership in a fast-paced environment with responsibilities spanning sales, operations, and team development, alongside maintaining compliance and facility management.
Company overview
Planes Moving & Storage, Inc., headquartered in West Chester, Ohio, is a family-owned company that has been in operation since 1921. Specializing in full-service moving and storage solutions, Planes serves both residential and business clients. The company offers a range of services including high-value goods handling, installation, final mile delivery, and white glove services. As an agent for United Van Lines, Planes has a strong reputation for reliability and customer service, which has earned it recognition as a Top Workplace. The company is currently led by CEO John Planes and continues to expand its operations across multiple locations.
How to land this job
Position your resume to showcase leadership and operational management experience, emphasizing your ability to manage sales, operations, customer service, and administration effectively in a fast-paced environment.
Highlight your skills in coaching, mentoring, and developing teams, along with your expertise in performance management and quality control processes like Proactive Quality Management (PQM).
Apply through multiple channels such as Planes’ official corporate careers page and LinkedIn to increase your chances of being noticed by recruiters.
Connect with current Planes employees in management or operations roles on LinkedIn; use ice breakers like commenting on recent company growth, asking about team culture, or expressing enthusiasm for their customer-focused approach.
Optimize your resume for ATS by including keywords from the job description like 'branch management,' 'sales development,' 'performance evaluation,' 'customer service,' 'PQM process,' and 'team leadership' to pass initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify relevant LinkedIn contacts for networking, saving you valuable time to focus on interview preparation and skill enhancement.
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