EY

US Technology Consulting_Managed Services_SAP_Operations Service Delivery_Sr. Manager

HOUSTON, TXPosted 17 days ago

Job summary

  • Job post source

    This job is directly from EY

  • Job overview

    The US Technology Consulting Managed Services SAP Operations Service Delivery Senior Manager at EY leads SAP operations and service delivery, driving business growth and operational excellence in technology managed services.

  • Responsibilities and impact

    The role involves delivering quality support, managing global SAP delivery teams, client governance, business development, continuous improvement initiatives, and ensuring adherence to service agreements.

  • Compensation and benefits

    The base salary ranges from $148,900 to $340,200 across the US, with higher ranges in select metro areas; benefits include medical and dental coverage, pension and 401(k) plans, paid time off, and a flexible hybrid work model.

  • Experience and skills

    Requires 8-10 years in SAP operations or project management, expertise in application management, strong customer support experience, knowledge of ITIL processes, SAP ERP systems, and skills in business development and stakeholder management.

  • Career development

    EY offers future-focused skills development, world-class experiences, and a diverse, inclusive culture supporting career growth and learning agility.

  • Work environment and culture

    EY promotes a flexible, hybrid work environment with a diverse and inclusive culture, emphasizing ethical standards, integrity, and global connectivity.

  • Company information

    EY is a global professional services firm providing assurance, consulting, tax, strategy, and transaction services in over 150 countries, focused on building a better working world through technology and innovation.

  • Team overview

    The candidate will join EY's Technology Operations Managed Services team, working with large global clients and collaborating with EY leadership and account teams.

  • Job location and travel

    The position is remote with the option to work anywhere in the US, with some travel required for client engagements.

  • Application process

    Applications are accepted on an ongoing basis with accommodations available for candidates with disabilities; specific instructions are provided for California residents.

  • Unique job features

    The role includes managing complex SAP projects post-transition, driving automation and continuous improvement, and participating in high-profile client governance and business development activities.

Company overview

EY, also known as Ernst & Young, is a global leader in professional services, offering assurance, tax, consulting, and advisory services to a wide range of industries. The company generates revenue through client fees for these services, leveraging its extensive expertise to help businesses navigate complex challenges and achieve growth. Founded in 1989 from a merger between Ernst & Whinney and Arthur Young & Co., EY has a rich history of innovation and leadership in the professional services sector. Notably, EY is committed to building a better working world by fostering sustainable growth and driving positive change.

How to land this job

  • Tailor your resume to emphasize your extensive experience in SAP Operations, particularly with SAP ERP systems like S/4HANA and RISE, highlighting your leadership in managing global delivery teams and driving offshore operations.

  • Showcase your expertise in application management, ITIL processes, and technology service management, underlining your ability to lead client governance, coordinate teams, and deliver continuous improvement and automation initiatives.

  • Apply through multiple platforms including EY's official careers site, LinkedIn, and other job boards where EY posts this role to maximize your application visibility and chances of selection.

  • Connect with current EY Technology Consulting professionals on LinkedIn, especially those in Managed Services or SAP Operations, using ice breakers such as commenting on recent EY innovations in SAP managed services or asking about their experience with EY’s global delivery model.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'SAP Operations,' 'Application Management,' 'ITIL,' 'Managed Services,' 'Business Development,' and 'Client Governance' to ensure it passes automated screenings effectively.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant EY contacts for networking, allowing you to focus your time on preparing for interviews and refining your professional narrative.

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