Job summary
Job post source
This job is directly from MCM WORLDWIDE
Job overview
The Client Advisor role at MCM WORLDWIDE involves delivering exceptional sales and customer service to support the luxury fashion brand's growth and customer engagement.
Responsibilities and impact
The Client Advisor is responsible for providing excellent sales and customer service, building client relationships through creative selling and follow-up, achieving monthly sales goals, maintaining the sales floor's visual and general upkeep, handling repairs, advising clients on product fit, and managing inventory.
Experience and skills
Candidates must have at least two years of luxury retail experience, excellent interpersonal and communication skills, strong customer service understanding, ability to multitask in a fast-paced environment, a positive and sales-driven personality, and computer proficiency including retail POS, Word, Excel, and email.
Work environment and culture
MCM WORLDWIDE fosters a diverse, inclusive, and collaborative multinational work environment with a strong commitment to ethical standards and zero tolerance for harassment.
Company information
MCM WORLDWIDE is a luxury lifestyle and fashion brand founded in 1976, known for innovative designs and a global presence in 650 stores worldwide, appealing to millennial and Gen Z consumers.
Company overview
MCM Worldwide is a luxury fashion brand known for its high-quality leather goods, including handbags, backpacks, and accessories. Founded in 1976 in Munich, Germany, MCM stands for Modern Creation München and has built a reputation for combining German craftsmanship with contemporary design. The company generates revenue through its global retail stores, online sales, and partnerships with high-end department stores. Key historical moments include its revitalization in 2005 under the South Korean Sungjoo Group, which expanded its presence in Asia and modernized its product lines.
How to land this job
Position your resume to highlight your luxury retail experience, emphasizing at least two years in a similar environment and your proven ability to exceed sales goals consistently.
Focus on showcasing your exceptional interpersonal and communication skills, your aptitude for building and maintaining client relationships, and your experience with personalized selling strategies and post-sale follow-up.
Apply through multiple channels including MCM WORLDWIDE's official corporate website and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.
Connect with current employees or managers in MCM's retail or client advisory divisions on LinkedIn; use ice breakers like commenting on MCM’s innovative use of futuristic materials or their commitment to diversity and inclusion to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'luxury retail,' 'customer service,' 'sales goals,' 'client relationships,' 'point of sale system,' and 'fashion-driven' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate the application process across various platforms, tailor your resume for ATS optimization, and identify relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and refining your candidacy.
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