Cirrus Tech

Customer Service Agent

Posted 30+ days ago

Job summary

  • Job post source

    This job is directly from Cirrus Tech

  • Job overview

    The Customer Service Agent role at Cirrus Tech is a remote entry-level position focused on providing administrative and communication support to ensure accurate task completion and data integrity.

  • Responsibilities and impact

    The agent will complete assigned tasks such as data entry and communication, follow company workflows, maintain confidentiality, use software tools efficiently, and participate in virtual check-ins or training sessions.

  • Compensation and benefits

    The position offers $25–$30 per hour pay, flexible work hours, weekly direct deposit payments, remote work from anywhere, and opportunities for advancement within a supportive team culture.

  • Experience and skills

    Applicants must be authorized to work in the US, have basic computer skills, reliable internet and equipment, good communication, attention to detail, and the ability to work independently; no prior experience is required but willingness to learn is essential.

  • Career development

    There are opportunities for advancement and growth within the company for motivated individuals.

  • Work environment and culture

    The company promotes a supportive remote team culture with flexible hours and a dedicated work-from-home environment.

  • Job location and travel

    This is a remote position with preference for USA-based applicants, allowing work from anywhere with a quiet home workspace.

  • Application process

    Applicants must complete a short pre-screening task as part of the selection process.

  • Unique job features

    The job offers flexible hours, remote work, and weekly pay, distinguishing it as a convenient and accessible entry-level opportunity.

Company overview

Cirrus Tech is a Canadian company specializing in web hosting, cloud solutions, and IT infrastructure services for businesses of various sizes. The company generates revenue by offering shared, VPS, dedicated server hosting, and managed cloud services, as well as domain registration and related IT support. Founded in 1999 and headquartered in Toronto, Cirrus Tech has built a reputation for reliability, customer service, and scalable technology solutions tailored to Canadian and international clients. The company emphasizes data security and compliance, operating its own data centers in Canada to meet local privacy requirements. Candidates should note Cirrus Tech’s commitment to innovation and its ongoing adaptation to evolving cloud technologies and market demands.

How to land this job

  • Tailor your resume to highlight your reliability, motivation, and ability to work independently in a remote setting, emphasizing your basic computer skills and attention to detail.

  • Focus on showcasing your communication skills, both written and verbal, along with your adaptability to new tools and processes as described in the job listing.

  • Apply through multiple platforms including Cirrus Tech's corporate website, LinkedIn, and other job boards where this position is posted to maximize your chances.

  • Connect with current Cirrus Tech employees in the customer service or remote operations divisions on LinkedIn; start conversations by mentioning your interest in their remote team culture or asking about their experience with the flexible work hours.

  • Optimize your resume for ATS by incorporating keywords such as 'remote work,' 'data entry,' 'communication skills,' 'attention to detail,' and 'basic computer skills' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying via multiple channels, and identifying LinkedIn contacts to network with, saving you time and increasing your effectiveness in the job search.

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