Cross Country Mortgage

Manager of Vendor Management

CLEVELAND, OHPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Cross Country Mortgage

  • Job overview

    The Manager of Vendor Management at Cross Country Mortgage oversees the entire vendor management process to ensure alignment with the company's strategic objectives and improve vendor relationships.

  • Responsibilities and impact

    The role involves leading vendor onboarding, performance evaluation, contract compliance, issue resolution, developing vendor scorecards and KPIs, collaborating with internal teams for vendor selection and negotiations, monitoring regulatory compliance, streamlining processes, maintaining vendor records, and facilitating business reviews.

  • Experience and skills

    Candidates should have a Bachelor's degree or equivalent experience, at least 2 years in vendor management, preferably in the mortgage industry, strong negotiation and facilitation skills, project management abilities, collaboration skills, excellent communication, initiative, and proficiency in Microsoft Office.

Company overview

Cross Country Mortgage is a leading mortgage lender specializing in home financing solutions, including conventional loans, FHA loans, VA loans, and refinancing options. Founded in 2003, the company has grown significantly, establishing a strong presence nationwide through its commitment to personalized service and competitive rates. They generate revenue through loan origination fees, interest on loans, and servicing fees. Key historical milestones include rapid expansion and recognition as one of the fastest-growing mortgage lenders in the U.S. Candidates should be aware of the company's dedication to customer satisfaction and innovation in the mortgage industry.

How to land this job

  • Tailor your resume to highlight your experience in vendor management, focusing on your skills in vendor onboarding, performance evaluation, contract compliance, and issue resolution, which are central to the Manager of Vendor Management role at Cross Country Mortgage.

  • Emphasize your ability to develop and maintain vendor scorecards, KPIs, and SLAs, as well as your experience collaborating with cross-functional teams like Legal, Operations, and Compliance to support vendor selection and negotiations.

  • Apply through multiple platforms including Cross Country Mortgage’s corporate careers page and LinkedIn to maximize your exposure and increase your chances of landing an interview.

  • Connect with professionals in Cross Country Mortgage’s vendor management or procurement divisions on LinkedIn; use ice breakers such as commenting on recent vendor initiatives at CCM or asking about how the team manages regulatory compliance challenges.

  • Optimize your resume for ATS by including keywords from the job description such as 'vendor management,' 'contract compliance,' 'vendor scorecards,' 'KPI,' 'SLA,' 'negotiation,' and 'mortgage industry' to ensure your resume ranks higher in automated screenings.

  • Leverage Jennie Johnson’s Power Apply feature to automate applying across multiple job boards and the corporate site, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and refining your skills.

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