Job summary
Job post source
This job is directly from USPack
Job overview
The Operations Coordinator at USPack is an entry-level role responsible for coordinating logistics operations to ensure timely delivery and client satisfaction within the company's same-day delivery services.
Responsibilities and impact
The coordinator monitors routes, manages Independent Contractors' compliance and check-ins, communicates with customers and dispatch, restructures routes as needed, assists with contracting ICs, completes reports, and ensures service standards are met.
Compensation and benefits
The position offers an hourly pay rate from $19 to $22 depending on experience, with benefits for full-time including 401(K), health, disability/life insurance, PTO, and paid holidays; part-time benefits include 401(K) and paid sick time.
Experience and skills
Candidates should have basic MS Office skills, a valid driver's license, ability to lift 50 pounds, and preferably a college degree or equivalent experience; Six Sigma Green Belt certification is preferred.
Career development
USPack emphasizes long-term career paths with growth opportunities through development and collaboration in an inclusive culture.
Work environment and culture
USPack values integrity, service passion, collaboration, accountability, and innovation, fostering an inclusive environment where employees have a voice and sense of belonging.
Company information
USPack is a leading logistics provider specializing in same-day delivery, focused on helping businesses succeed in the delivery economy with innovative and customer-centric solutions.
Job location and travel
The role involves working Tuesday through Saturday from 11am to 7:30pm with occasional travel; specific office location is not detailed.
Application process
Applicants are encouraged to apply online or contact the USPack Recruiting Team via email for current opportunities.
Unique job features
This role is distinguished by its focus on coordinating Independent Contractors for delivery services and its integration within a fast-paced, evolving logistics environment.
Company overview
USPack is a leading logistics and transportation company specializing in same-day and final-mile delivery services across the United States. The company generates revenue by providing customized delivery solutions for a diverse range of industries, including healthcare, retail, and e-commerce, ensuring efficient and timely delivery of goods. Founded in 1986, USPack has grown significantly by leveraging technology to optimize delivery routes and enhance customer experiences. The company's focus on innovation and adaptability has positioned it as a reliable partner for businesses seeking to improve their supply chain operations.
How to land this job
Position your resume to highlight your ability to coordinate operations, monitor delivery routes, and communicate effectively with Independent Contractors (ICs) and customers, emphasizing your organizational and multitasking skills.
Emphasize your proficiency with MS Office programs such as Outlook, Excel, and Word, your proactive problem-solving approach, and your experience managing time-sensitive tasks in a fast-paced environment.
Apply through multiple platforms including USPack’s corporate careers page at www.gouspack.com, LinkedIn job postings, and relevant job boards to maximize your application visibility.
Connect with current USPack employees in the operations or logistics divisions on LinkedIn; use ice breakers like commenting on recent company growth or asking about their experience working in same-day delivery logistics to start conversations.
Optimize your resume for ATS by including keywords like 'route coordination,' 'Independent Contractor management,' 'customer communication,' 'MS Office proficiency,' and 'logistics operations' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate multi-channel applications, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, allowing you to focus more on interview preparation and skill development.
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