Patient Care Coordinator (Murfreesboro South)
MURFREESBORO, TNPosted 22 days ago
Job summary
Job post source
This job is directly from STAR Physical Therapy
Job overview
The Patient Care Coordinator at STAR Physical Therapy serves as the first point of contact, facilitating healthcare delivery through customer service and administrative support to enhance patient care.
Responsibilities and impact
The role involves managing daily clinic operations with excellent customer service, communicating effectively with patients, staff, physicians, and insurance companies, and maintaining organized treatment and reception areas.
Compensation and benefits
The position offers a comprehensive benefits package including medical, dental, vision, life insurance, flexible spending accounts, paid time off, holidays, 401(k) matching, wellness programs, gym discounts, and employee assistance programs.
Experience and skills
Candidates must have a high school diploma or equivalent, at least 1 year of medical office receptionist experience, proficiency in Microsoft Office, familiarity with Electronic Medical Records (Raintree preferred), understanding of medical insurance verification, and strong verbal and written communication skills.
Career development
The company supports professional development through clinical education programs, mentorship, and opportunities for community engagement and team events.
Work environment and culture
STAR Physical Therapy promotes a family culture focused on servant leadership, intentional relationships, community service, flexible scheduling, and team-building activities.
Company information
Founded in 1997, STAR Physical Therapy has expanded to over 70 locations across Tennessee, Arkansas, and Missouri, specializing in physical therapy, sports medicine, and industrial rehabilitation with a mission to serve patients and communities.
Job location and travel
The position is located in Murfreesboro South, Tennessee, with a clinic environment that supports flexible scheduling and community involvement.
Unique job features
The role is distinguished by its emphasis on servant leadership, community engagement, and a supportive work-life balance with unique team events and partnerships with local athletic teams.
Company overview
STAR Physical Therapy is a healthcare company specializing in providing physical therapy services across various locations. They offer rehabilitation services, including orthopedic, sports medicine, and occupational therapy, aiming to improve patients' mobility and quality of life. The company generates revenue through patient consultations, therapy sessions, and partnerships with healthcare providers and insurance companies. Founded in 1997, STAR Physical Therapy has grown significantly, establishing a strong presence in the southeastern United States, with a focus on personalized care and community involvement. Their commitment to clinical excellence and patient satisfaction is a cornerstone of their operations.
How to land this job
Position your resume to highlight your experience in medical office reception, emphasizing your proficiency with Microsoft Office and familiarity with Electronic Medical Record software, especially if you have knowledge of Raintree.
Focus on showcasing your skills in customer service, effective communication with patients, physician offices, and insurance companies, and your understanding of medical insurance verification and authorization processes.
Apply through multiple channels including STAR Physical Therapy's corporate career site and LinkedIn to maximize your chances of being noticed for the Patient Care Coordinator role.
Connect with current employees in the Murfreesboro South location or related divisions at STAR Physical Therapy on LinkedIn. Use ice breakers like commenting on their community engagement activities or asking about their experience with the clinic's patient care approach.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'medical office receptionist,' 'insurance verification,' 'Electronic Medical Record,' and 'communication skills' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections for networking, allowing you to focus your energy on preparing for interviews and professional development.
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