Job summary
Job post source
This job is directly from USAA
Job overview
The Auto Appraiser at USAA evaluates and appraises vehicle damage claims to ensure estimate accuracy and compliance, impacting member satisfaction and claims processing efficiency.
Responsibilities and impact
The role involves investigating and appraising auto damage claims using digital tools, communicating with insured and third parties, reviewing claims for fraud, maintaining documentation, managing repair plans, supporting catastrophe response, and ensuring compliance with risk policies.
Compensation and benefits
The salary range is $57,970 to $103,870 with pay incentives based on performance. Benefits include comprehensive medical, dental, vision plans, 401(k), pension, life insurance, parental benefits, paid time off, volunteer hours, and wellness programs.
Experience and skills
Requires a high school diploma or equivalent, at least 1 year of auto appraising experience, knowledge of P&C insurance policies, estimating platforms like CCC, and the ability to obtain an insurance adjuster license within 90 days.
Career development
USAA offers career path planning and continuing education to support professional growth and development.
Work environment and culture
USAA values honesty, integrity, loyalty, and service, fostering a supportive environment focused on member service and employee wellness.
Company information
USAA is a financial services company dedicated to serving the military community with competitive products and trusted advice, emphasizing core values and impactful service.
Job location and travel
The position is based in the Dallas Fort Worth Metro, TX area, potentially requiring travel within the assigned territory and occasional on-call or CAT deployment work.
Application process
Applications are accepted on an ongoing basis until the position is filled, with encouragement to apply promptly upon viewing the posting.
Unique job features
The job includes unique aspects such as the use of digital tools for appraisals, potential face-to-face member interactions, and involvement in catastrophe response operations requiring flexibility in work hours and travel.
Company overview
USAA (United Services Automobile Association) provides insurance, banking, and financial services primarily to military members and their families. Founded in 1922 by a group of Army officers to insure each other's vehicles, USAA has grown into a Fortune 500 company known for its customer service and financial strength. The company generates revenue through premiums, investment income, and fees for banking and financial services. USAA's commitment to serving military personnel and their families remains a core aspect of its operations and culture.
How to land this job
Position your resume to highlight your experience with auto appraising, familiarity with P&C insurance policies, and proficiency using digital estimating tools like CCC or similar platforms to evaluate vehicle damage claims accurately.
Emphasize your knowledge of state laws, regulations, and compliance standards related to auto claims, as well as your ability to communicate effectively with insured members, adjusters, and third parties to ensure exceptional member service.
Apply through multiple channels including USAA's corporate careers site and LinkedIn to maximize visibility and chances of being noticed for the Auto Appraiser role in the Dallas Fort Worth Metro area.
Connect with current USAA employees in the claims or auto appraisal division on LinkedIn to ask about team culture and what qualities USAA values in appraisers; use ice breakers like commenting on recent USAA initiatives or asking about their experience working in CAT response operations.
Optimize your resume for ATS by including keywords from the job description such as 'auto appraiser,' 'P&C insurance,' 'CCC estimating platform,' 'vehicle damage claims,' and 'state regulations' to ensure it passes automated screenings.
Jennie Johnson's Power Apply feature can automate tailoring your resume, identify the best application channels, and find relevant USAA LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.