PHD

Director, Business Operations

NEW YORK, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from PHD

  • Job overview

    The Director, Business Operations at PHD leads strategic and operational management for a global client, focusing on optimizing media and financial operations to drive team success and client satisfaction.

  • Responsibilities and impact

    The role involves managing day-to-day account operations, improving processes, overseeing financial and investment operations, ensuring team adherence to budgets and tools, and fostering a culture of accountability and excellence.

  • Compensation and benefits

    The salary range is $90,000 to $160,000 USD with benefits including health, vision, dental insurance, 401(k), flexible spending accounts, paid leave, and hybrid work with three days in-office per week.

  • Experience and skills

    Requires 5-7 years of media agency operations experience, expertise in financial operations, budget management, advanced Excel and Google Sheets skills, strong project management, communication skills, and a passion for technology and innovation.

  • Career development

    Offers opportunities to grow professionally within a global agency network, collaborate with over 4,000 colleagues worldwide, and engage in innovative projects.

  • Work environment and culture

    PHD promotes a culture of creativity, innovation, accountability, and collaboration with a focus on personal passions and a hybrid work environment.

  • Company information

    PHD is a global communications planning and media buying agency with over 6,000 employees in 100+ offices, known for strategic thinking and creative innovation for leading brands.

  • Team overview

    The candidate will join a team working closely with Client Business Leads and Business Operations leads, focusing on client operations, financial and investment operations for a global client.

  • Job location and travel

    This is a hybrid role requiring three days per week in the office with two days remote, with flexibility based on team needs.

  • Unique job features

    The role includes leading process improvements, managing complex workflows, and using advanced tools like MediaOcean and others to enhance operational efficiency and client deliverables.

Company overview

PHD is a global media and communications agency that specializes in media planning, buying, and strategy. They generate revenue by offering advertising solutions and data-driven insights to help brands optimize their media investments and reach their target audiences effectively. Established in 1990, PHD is part of Omnicom Media Group and has a reputation for innovation and thought leadership in the media industry, often leveraging cutting-edge technology and creative strategies to deliver impactful campaigns for their clients.

How to land this job

  • Tailor your resume to highlight your expertise in media agency operations, financial operations, and strategic planning, emphasizing your ability to manage complex workflows and improve operational efficiency as described in the job description for Director, Business Operations at PHD.

  • Focus on showcasing your project management skills, proficiency with tools like Excel and Google Sheets, and experience with process optimization, SLAs, and team leadership to align with PHD's expectations for operational excellence and innovation.

  • Apply through multiple channels including PHD's corporate careers site, LinkedIn, and relevant job boards to maximize your application visibility for this role.

  • Connect with professionals in PHD's business operations or client services teams on LinkedIn; initiate conversations by referencing PHD's culture of innovation or recent agency achievements, or by asking about their experience working with global clients to break the ice.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'media operations,' 'financial operations,' 'project management,' 'process improvement,' 'budget management,' and 'media activation' to ensure your resume passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and strategic networking.

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