Job summary
Job post source
This job is directly from VUMI Canada, Inc.
Job overview
The Patient Care Advocate role at VUMI Canada, Inc. focuses on managing financial assistance for patients' high-cost medications, ensuring responsive support and improving pharmacy service.
Responsibilities and impact
The job involves handling the financial assistance process from submission to approval, responding to patient inquiries, facilitating medication fills, communicating with healthcare providers, and working both independently and as part of a team to meet deadlines.
Experience and skills
Candidates need 2+ years of PBM or similar industry experience, excellent customer service and communication skills, attention to detail, and preferably an advanced degree; experience as a processor, case worker, advocate, or coordinator is valued.
Work environment and culture
The company values responsive communication, flexibility, a flat organizational structure, and a team-driven vision focused on customer service excellence and continuous improvement.
Company information
AdvoPath Health, under VUMI Canada, Inc., is a pharmacy service provider committed to patient care and market leadership through innovative service.
Company overview
VUMI Canada, Inc. is a subsidiary of VUMI Group, an international healthcare company that specializes in providing innovative insurance solutions. They focus on offering comprehensive health insurance plans tailored to meet the needs of individuals, families, and businesses. The company generates revenue through the sale of these insurance policies, which are designed to provide extensive medical coverage, including international healthcare access. VUMI Group has a significant presence in the Americas, and its Canadian branch is part of its strategic expansion to deliver global healthcare solutions. Understanding the company's commitment to customer service and international healthcare expertise is crucial for potential candidates.
How to land this job
Tailor your resume to highlight your experience in financial-based assistance processes, emphasizing your ability to manage complex submissions from start to approval, which is central to the Patient Care Advocate role at VUMI Canada, Inc.
Focus on showcasing your strong customer service skills, multitasking ability, and attention to detail, as these qualities are crucial for handling subscriber inquiries and coordinating with doctors and pharmacies efficiently.
Apply through multiple channels including VUMI Canada, Inc.'s corporate career site and LinkedIn to maximize your application’s visibility and reach within the company.
Connect with current employees or team members in the patient care or pharmacy services division at VUMI Canada, Inc. on LinkedIn; start conversations with ice breakers like commenting on recent company initiatives in pharmacy service improvement or asking about their experience navigating the financial assistance process.
Optimize your resume for ATS by incorporating keywords from the job description such as 'financial assistance,' 'patient advocacy,' 'customer service,' 'time management,' and 'documentation' to ensure your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume for ATS, and identify relevant LinkedIn contacts to network with, allowing you to focus more on interview preparation and follow-ups.
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