Job summary
Job post source
This job is directly from American Airlines
Job overview
The Representative, Administration Center role at American Airlines supports the Technical Operations Division by providing administrative assistance to Tech Ops team members and leadership, ensuring smooth workforce administration.
Responsibilities and impact
The role involves preparing reports, managing payroll via Workbrain, processing overtime and vacation requests, handling internal customer service inquiries, maintaining office supplies, and communicating with leadership to address operational issues.
Compensation and benefits
The job offers travel perks to 365 destinations, health benefits from day one including dental and vision, wellness programs, a 401(k) plan with employer contributions after one year, and additional benefits like employee assistance and discounts on travel and services.
Experience and skills
Candidates need a high school diploma or GED, prior administrative experience, and proficiency with Microsoft Office; preferred qualifications include at least one year in an office setting and an associate's degree or equivalent experience, plus knowledge of collective bargaining agreements and Workbrain system.
Career development
The position may require travel for professional development, suggesting opportunities for growth and skill enhancement within the company.
Work environment and culture
American Airlines emphasizes inclusion and diversity with over 20 Employee Business Resource Groups, fostering an inclusive environment where team members can reach their full potential.
Company information
American Airlines is the largest airline globally, offering extensive travel networks and a commitment to employee growth and diversity.
Team overview
The role is part of the Workforce Administration Team within the Technical Operations Division, working collaboratively in a busy office environment.
Unique job features
The job requires FAA background checks and security clearances for airport access, with potential shifts including nights, weekends, and holidays, highlighting its operational importance and security sensitivity.
Company overview
American Airlines is a major U.S. airline headquartered in Fort Worth, Texas, and is one of the largest airlines in the world by fleet size and revenue. The company operates an extensive network of domestic and international flights, serving over 350 destinations in more than 50 countries. American Airlines generates revenue primarily through passenger ticket sales, cargo services, and ancillary fees such as baggage and seat selection. Founded in 1930, the airline has a rich history, including its role in the development of the modern airline industry and its mergers with other carriers like US Airways in 2013.
How to land this job
Position your resume to highlight your administrative support skills, especially in payroll processing, report preparation, and handling time and attendance systems like Workbrain, as these are central to the Representative, Administration Center role at American Airlines.
Emphasize your experience with Microsoft Office applications, your ability to manage confidential information, and your knowledge or familiarity with workforce collective bargaining agreements, which are key to aligning with the job requirements.
Apply through multiple channels such as the American Airlines corporate careers site and LinkedIn to maximize your chances of being seen by recruiters and hiring managers.
Connect with current employees in the Technical Operations or Workforce Administration teams at American Airlines on LinkedIn; start conversations with ice breakers like commenting on recent company initiatives, asking about team culture, or inquiring how the role supports operational success.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Workbrain payroll system,' 'administrative support,' 'collective bargaining agreements,' and 'report preparation' to ensure it passes automated screenings.
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