Job summary
Job post source
This job is directly from Best Buy
Job overview
The Geek Squad Advanced Repair Technician at Best Buy provides technology support and repairs for customers' devices, enhancing customer experience through technical expertise.
Responsibilities and impact
The technician will diagnose, troubleshoot, and repair devices, assist customers in-person and over the phone, maintain documentation, ensure timely repair completion, and stay updated with training and certifications.
Compensation and benefits
The position offers competitive pay, generous employee discounts, financial savings and retirement resources, and support for physical and mental well-being.
Experience and skills
Candidates need at least 6 months of experience in diagnosing or repairing technology products, familiarity with consumer electronics, and flexibility to work varied hours; strong multitasking skills are preferred.
Career development
Best Buy promotes career growth by offering unique career possibilities and ongoing training to maintain skills and certifications.
Work environment and culture
The company culture values and supports employees, encourages authenticity, and aims to be a great place to work with a focus on personal and professional well-being.
Company information
Best Buy is a technology retailer focused on enriching lives through technology with a commitment to personalized tech solutions and employee support.
Job location and travel
The job is located in Madison, WI, at a local Best Buy store, with a full-time schedule including holidays, nights, and weekends.
Application process
Applicants must apply within at least 5 days from the posting date, with the deadline indicated above the job title on the posting page.
Unique job features
The role involves working directly with customers in a retail environment and offers opportunities to maintain certifications and work with a variety of consumer electronics.
Company overview
Best Buy is a leading American multinational retailer specializing in consumer electronics, home office products, entertainment software, and appliances. The company generates revenue through the sale of these products both in-store and online, as well as through services like Geek Squad, which offers tech support and repairs. Founded in 1966 by Richard M. Schulze and James Wheeler, Best Buy has grown significantly, acquiring brands like Future Shop and Magnolia Hi-Fi. It is known for its competitive pricing, extensive product range, and customer-centric services.
How to land this job
Tailor your resume to highlight your experience diagnosing, troubleshooting, and repairing technology products, emphasizing any hands-on work with consumer electronics to align with Best Buy's Geek Squad Advanced Repair Technician role.
Focus on showcasing your ability to manage multiple tasks efficiently in a fast-paced environment and your commitment to maintaining up-to-date technical skills and certifications through continuous learning.
Apply through multiple channels including Best Buy's official corporate career site, LinkedIn, and other job boards accepting applications for this position to maximize your exposure.
Connect with current Geek Squad or Best Buy technology support team members on LinkedIn; start conversations by referencing recent Best Buy technology initiatives or asking about their favorite part of working in tech support to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as 'diagnostic discoveries,' 'repair devices,' 'customer support,' 'troubleshooting,' and 'technology products' to improve your chances of passing automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections in the Geek Squad division to network with, saving you time and increasing your effectiveness in landing the job.
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