Job summary
Job post source
This job is directly from Upward Health
Job overview
The Senior Care Specialist at Upward Health is a key member of the Care Team Pod providing direct support and care to patients in the community, focusing on whole-person care to improve health outcomes for underserved populations.
Responsibilities and impact
The role involves building patient relationships, conducting needs assessments, coordinating care, supporting daily living needs, mentoring other Care Specialists, and ensuring follow-up care to enhance service delivery.
Experience and skills
Requires minimum 3 years experience as a Medical Assistant, CNA, CHW, or Peer Support Specialist or 2 years internal experience with Upward Health, a high school diploma or GED, strong organizational and communication skills, ability to conduct home visits, and familiarity with EHR/EMR systems; certification or coursework in social services or health-related fields is preferred.
Career development
The position offers mentorship responsibilities and encourages ongoing education and professional growth within a multidisciplinary team environment.
Work environment and culture
Upward Health values empathy, collaboration, adaptability, accountability, cultural sensitivity, and a patient-centered approach within a diverse and inclusive workforce.
Company information
Upward Health is an in-home multidisciplinary medical group providing 24/7 whole-person care addressing physical, behavioral, and social health needs with high patient satisfaction.
Team overview
The Senior Care Specialist joins a diverse, multidisciplinary Care Team Pod focused on community-based patient support and care coordination.
Unique job features
The role is distinguished by its focus on whole-person care in a startup environment, combining clinical and social support with mentorship and community resource navigation.
Company overview
Upward Health is a healthcare company specializing in providing in-home medical care and support services to patients with complex medical needs. They generate revenue through contracts with health plans and healthcare providers, offering personalized care management and coordination that aims to reduce hospital readmissions and improve patient outcomes. Founded with a mission to transform healthcare delivery, Upward Health leverages technology and a multidisciplinary team to deliver comprehensive care directly to patients' homes, ensuring accessibility and continuity of care.
How to land this job
Position your resume to highlight your experience in direct patient care, care coordination, and community health, emphasizing your ability to conduct home visits and manage schedules effectively, as these are central to the Senior Care Specialist role at Upward Health.
Emphasize skills such as strong communication, cultural competency, mentorship, and familiarity with EHR/EMR systems; include examples of collaboration within multidisciplinary teams and problem-solving in community health contexts.
Apply through multiple channels including Upward Health’s corporate careers page and LinkedIn to maximize your visibility and chances of being noticed by recruiters.
Connect with current Care Specialists or team members in Upward Health’s Care Team Pod on LinkedIn; start conversations by mentioning your shared commitment to whole-person care or asking about their experiences mentoring new team members.
Optimize your resume for ATS by incorporating keywords from the job description such as 'care coordination,' 'home visits,' 'EHR/EMR,' 'cultural competency,' 'mentorship,' and 'community resources' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find all relevant application portals, and identify LinkedIn connections within Upward Health, allowing you to focus your energy on networking and interview preparation.
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