Pieper Veterinary

Veterinary Client Service Representative – Primary Care

NEW HAVEN, CTPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Pieper Veterinary

  • Job overview

    The Veterinary Client Service Representative at Pieper Veterinary will provide exceptional customer service, creating a welcoming experience for clients and their pets at the new Elm City Vet location.

  • Responsibilities and impact

    Daily responsibilities include managing client interactions, ensuring smooth clinic operations, and collaborating with veterinary staff to provide excellent service.

  • Compensation and benefits

    Compensation ranges from $16.50 to $20.75 based on experience, along with comprehensive medical, dental, and vision insurance, paid time off, and a 401(k) plan with employer match.

  • Experience and skills

    Preferred qualifications include previous customer service experience in a veterinary setting, excellent communication skills, and the ability to handle challenging situations with empathy and tact.

  • Career development

    Opportunities for career growth and training are available, fostering professional development within the company.

  • Work environment and culture

    The company promotes a supportive culture with social events and team-building activities, valuing collaboration and input from all staff members.

  • Company information

    Pieper Veterinary is a respected family of veterinary hospitals across several states, specializing in emergency, specialty, urgent, and primary care.

  • Team overview

    The candidate will join a collaborative team environment that emphasizes communication and teamwork among staff members.

  • Job location and travel

    The position is located at the new Elm City Vet on Orange Street in New Haven, featuring a spacious lobby and multiple exam rooms.

  • Application process

    Interested candidates should prepare for a confidential interview process, with options for casual chats if preferred.

  • Unique job features

    The role offers unique benefits such as a significant employee pet care discount and an annual uniform allowance.

Company overview

Pieper Veterinary is a comprehensive veterinary service provider offering a wide range of medical care for pets, including emergency services, specialty care, and general wellness. They generate revenue through their extensive veterinary services, which include diagnostics, surgery, and preventative care, catering to both routine and urgent pet health needs. Founded with a commitment to compassionate animal care, Pieper Veterinary has a rich history of community involvement and has expanded its services over the years to include multiple locations and a team of specialized veterinarians. Their focus on continuous improvement and advanced medical practices makes them a reputable name in the veterinary field.

How to land this job

  • Tailor your resume to showcase your exceptional customer service skills, emphasizing your experience in a fast-paced environment and your ability to navigate emotional situations with compassion and professionalism.

  • Highlight your excellent verbal and written communication skills, as well as your interpersonal abilities that align with the welcoming culture Pieper Veterinary values.

  • Apply through multiple channels, including Pieper Veterinary's corporate site and LinkedIn, to maximize your visibility and chances of landing the position.

  • Connect with individuals in the client service division at Pieper Veterinary on LinkedIn to ask about the role; ice breakers could include discussing your shared passion for animal care or inquiring about their experiences at the clinic.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'interpersonal skills,' and 'veterinary terminology' to increase your chances of passing initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored, your applications are submitted through the right channels, and you identify potential networking connections efficiently.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.