Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Retail Event Assistant at 19 Management Group serves as an ambassador for a telecommunications client, enhancing customer experiences and supporting sales efforts.
Responsibilities and impact
The role involves engaging customers, providing detailed service information, scheduling sales consultations, collaborating with the sales team, participating in training, and suggesting process improvements.
Experience and skills
Candidates should have 1-3 years of customer service or retail experience, a high school diploma, ability to manage multiple projects, passion for brand development, and flexibility to work weekends and holidays.
Career development
The company offers an in-house training program to develop candidates from entry-level to leadership roles, focusing on customer service and leadership skills.
Work environment and culture
The culture emphasizes personal and professional development, teamwork, and a fast-paced retail environment with flexible scheduling.
Company information
19 Management Group specializes in telecommunications event staffing and training, aiming to revolutionize customer experiences for their clients.
Unique job features
The job features comprehensive training in CSR, CRM, event management, brand strategy, scheduling, lead generation, and campaign development, with a clear path for career advancement.
Company overview
19 Management Group is a British entertainment company founded by Simon Fuller in 1985, best known for managing high-profile music artists and developing global television franchises such as "Pop Idol" and "American Idol." The company generates revenue through talent management, music publishing, brand partnerships, and licensing deals, leveraging its artists' popularity and media properties. Notably, 19 Management played a pivotal role in launching the careers of the Spice Girls and other major acts, shaping the modern pop landscape. Its innovative approach to cross-media branding and artist development has made it influential in both music and television industries. Candidates should be aware of its legacy in talent management and its ongoing impact on global entertainment trends.
How to land this job
Tailor your resume to highlight customer service experience, event management skills, and your ability to engage and educate customers about products, as these are core to the Retail Event Assistant role at 19 Management Group.
Emphasize your organizational skills, ability to manage multiple projects, and experience scheduling or coordinating appointments, reflecting the job's scheduling and collaboration requirements.
Apply through multiple channels including 19 Management Group's corporate careers page, LinkedIn job postings, and other online job boards to maximize your visibility for this position.
Connect with current Retail Event Assistants or team members at 19 Management Group on LinkedIn; use ice breakers like commenting on their recent events or asking about their experience with the in-house training program to initiate conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'event management,' 'lead generation,' 'scheduling,' and 'brand strategy' to pass automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various channels, tailor your resume for ATS, and identify LinkedIn connections for networking, saving you valuable time to focus on preparing for interviews and skill development.
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