Marketech International Corporation USA

Information Technology Support Specialist

PHOENIX, AZPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Marketech International Corporation USA

  • Job overview

    The Information Technology Support Specialist role at Marketech International Corporation USA involves managing IT systems and providing technical support to ensure smooth technology operations within the company.

  • Responsibilities and impact

    The specialist will design, configure, and support servers, networks, and cloud infrastructure, monitor system performance, provide Tier 1/2 tech support, enforce security protocols, assist end-users with tech issues, manage hardware setup, handle onboarding/offboarding user accounts, deploy software, track assets, control ERP access, collaborate across departments, document procedures, and participate in team meetings.

  • Experience and skills

    Candidates must have a high school diploma or equivalent, be pursuing or hold a degree in IT or related fields, have 1+ year of IT support experience, be fluent in Chinese and English, and be familiar with Windows OS, MS Office, and hardware; certifications like CompTIA A+ and experience with networking, cybersecurity, and ERP systems are preferred.

  • Work environment and culture

    Marketech International Corporation USA values diversity and inclusion, fostering an environment free from discrimination and supportive of all employees.

Company overview

Marketech International Corporation USA is a subsidiary of Marketech International Corp., a Taiwan-based company specializing in engineering services and equipment integration for the semiconductor, flat panel display, and related high-tech industries. The company provides solutions such as cleanroom systems, process tool installation, and facility construction, generating revenue through project-based contracts and long-term service agreements with major technology manufacturers. Founded in 1988, Marketech has established a global presence with operations in the United States, China, and Southeast Asia, supporting clients like TSMC and Samsung. Its reputation for technical expertise and reliability has made it a trusted partner in the fast-evolving electronics manufacturing sector. Candidates should note the company’s emphasis on innovation, safety, and international collaboration within high-precision environments.

How to land this job

  • Position your resume to highlight your experience in IT systems management, including server, network, and cloud infrastructure support, as these are key responsibilities at Marketech International Corporation USA.

  • Emphasize your skills in system monitoring, troubleshooting, security implementation, and end-user support, especially your ability to handle Tier 1/2 tech support and hardware setup.

  • Apply through multiple channels such as Marketech's corporate website and LinkedIn to maximize your application visibility and increase your chances of landing the role.

  • Connect with IT and support team members at Marketech International on LinkedIn; use ice breakers like commenting on recent company tech initiatives or asking about their experience managing ERP or security systems.

  • Optimize your resume for ATS by including keywords like 'IT support,' 'system monitoring,' 'firewall,' 'ERP,' 'hardware setup,' and 'multilingual communication' to ensure your resume passes initial screenings.

  • Jennie Johnson's Power Apply feature can automate tailored applications, identify relevant job portals, and suggest LinkedIn contacts to network with, allowing you to focus your energy on interview preparation and skill enhancement.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.