Job summary
Job post source
This job is directly from AIT Worldwide Logistics
Job overview
The Domestic Agent II at AIT Worldwide Logistics is responsible for managing domestic freight shipments and serving as the primary contact for designated customers, ensuring successful project outcomes and customer satisfaction.
Responsibilities and impact
The role involves quoting, tracking, routing domestic freight shipments, communicating proactively with clients and vendors, assisting sales and offices with freight issues, managing shipment documentation and compliance, and compiling performance reports.
Compensation and benefits
The position offers base compensation with potential bonuses based on performance, along with benefits including medical, dental, vision, life insurance, disability, 401(k), tuition reimbursement, paid leave, and volunteer hours.
Experience and skills
Candidates should have 3-5 years of freight forwarding experience (5-7 preferred), proficiency in MS Word and Excel, knowledge of IATA and TSA regulations, strong organizational skills, attention to detail, and the ability to work independently and as a team player.
Career development
The company encourages continuous learning through compliance training and certifications, supporting growth in a dynamic environment.
Work environment and culture
AIT promotes a collaborative, supportive, and customer-focused culture with an emphasis on teamwork, community involvement, and continuous improvement.
Company information
AIT Worldwide Logistics is a global freight forwarder with over 40 years of experience, offering supply chain solutions across multiple industries with a global network and technology-driven services.
Unique job features
The job offers high visibility within the company and involves handling shipments of consequence such as high-value or time-specific freight, with opportunities to work in a fast-paced, high-volume environment.
Company overview
AIT Worldwide Logistics is a global supply chain solutions provider specializing in transportation management, warehousing, and distribution services. Founded in 1979, the company has grown to operate in over 100 countries, offering air, sea, and ground freight forwarding. AIT makes money by providing customized logistics solutions to various industries, including healthcare, retail, and automotive, leveraging its extensive network and advanced technology to optimize supply chain efficiency. Notable for its commitment to customer service and innovation, AIT has a history of strategic acquisitions and partnerships to expand its service offerings and global reach.
How to land this job
Position your resume to highlight your experience in quoting, tracking, and routing domestic freight shipments, emphasizing your ability to manage air and ground logistics efficiently.
Focus on showcasing your customer service skills, problem-solving abilities, and proficiency with tools like MS Word, Excel, SAP, or AS400, plus knowledge of IATA and TSA regulations, as these are critical for the Domestic Agent II role.
Apply through multiple platforms including AIT Worldwide Logistics' corporate career site and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current employees in AIT's domestic logistics or customer service divisions on LinkedIn; start conversations by commenting on recent company news or asking about their experience handling complex freight shipments.
Optimize your resume for ATS by incorporating keywords from the job description such as 'freight forwarding,' 'customer service,' 'routing,' 'tracking,' 'problem resolution,' and 'vendor compliance' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple job boards, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and skill development.
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