Job summary
Job post source
This job is directly from OL USA
Job overview
The Export Manager at OL USA leads a team of remote Ocean Export Specialists, managing key accounts to maintain strong customer relationships and optimize export operations.
Responsibilities and impact
The Export Manager oversees customer satisfaction by managing shipments, negotiating rates, resolving issues, coordinating with sales, and leading a team to ensure efficient export processes and compliance.
Compensation and benefits
Salary is based on experience; benefits include competitive healthcare with company contributions, life and disability insurance, paid vacation and leave, company holidays, and a 401(k) with company match.
Experience and skills
Requires 5+ years in international ocean export operations, 2+ years managing a team, knowledge of booking with carriers, strong organizational and communication skills, problem-solving abilities, and proficiency with freight forwarding software and Microsoft Office.
Career development
The role includes opportunities for leadership development through team management, training new hires, and fostering a transparent and inclusive workplace.
Work environment and culture
OL USA promotes a diverse and inclusive workforce valuing teamwork, tenacity, and personal and professional growth in a remote-friendly environment.
Company information
OL USA is a fast-growing private international logistics company with a global network in over 140 countries, headquartered in New York with multiple domestic and international offices.
Team overview
The candidate will lead a remote team of Ocean Export Specialists, focusing on client satisfaction and operational efficiency.
Job location and travel
This position is 100% remote within the USA but requires working East Coast or Central time zone hours.
Unique job features
The role offers remote work flexibility and leadership over a remote team, with a focus on innovative customer service and cost optimization in global logistics.
Company overview
OL USA is a prominent logistics and freight forwarding company that specializes in providing comprehensive supply chain solutions. They make money by offering a range of services, including ocean and air freight, customs brokerage, and warehousing, tailored to meet the needs of their clients. Founded in 2007, OL USA has grown significantly, establishing a robust network of global partners and leveraging technology to enhance efficiency and transparency in logistics operations. Their commitment to customer service and innovative solutions has positioned them as a trusted partner in the industry.
How to land this job
Position your resume to emphasize your 5+ years of international ocean export operations experience and your 2+ years managing a team of ocean export specialists, showcasing your leadership and operational expertise.
Highlight your skills in managing key accounts, negotiating rates with carriers, and optimizing transportation modes to meet customer requirements while staying within budget.
Apply through multiple channels including OL USA's corporate careers page, LinkedIn, and other job boards where the position is posted to maximize your application visibility.
Connect on LinkedIn with current OL USA employees in the export or logistics divisions; use ice breakers like commenting on OL USA's global reach or asking about their experience managing remote teams.
Optimize your resume for ATS by incorporating keywords from the job description such as 'ocean export operations,' 'NVOCC,' 'freight forwarding,' 'team leadership,' 'customer relationship management,' and 'cost optimization.'
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple job posting sites, and identify relevant LinkedIn contacts, saving you time and increasing your chances of landing the job.
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