Google Operations Center

Graphic Design Senior Associate - Digital Transformation - Content Operations (Animation & Video)

SOUTHAVEN, MSPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Google Operations Center

  • Job overview

    The Graphic Design Senior Associate role at Google Operations Center focuses on creating high-quality multimedia content, including animations and videos, to support Google Ads help centers and enhance user experience.

  • Responsibilities and impact

    The role involves designing and formatting multimedia with an emphasis on animation and motion graphics, collaborating with multimedia teams and stakeholders, ensuring accuracy, and managing projects from concept to completion.

  • Compensation and benefits

    The position offers competitive wages, comprehensive health care including medical, dental, and vision coverage, family support with various leave options, life and disability insurance, free daily lunch, stocked micro-kitchens, and access to culture clubs and employee resource groups.

  • Experience and skills

    Applicants must have at least 2 years of professional experience in multimedia, graphic design, animation, motion graphics, or video editing, with a portfolio and demo reel required; proficiency in Adobe Creative Suite and intermediate graphic design skills are essential, while advanced skills, familiarity with Google Ads, digital marketing, SEO, and content management systems are preferred.

  • Work environment and culture

    Google Operations Center promotes a culture of continuous improvement, inclusivity, and celebration of diversity, supporting employees through various resource groups and a collaborative environment.

  • Company information

    Google Operations Center supports Google users and customers by solving problems and providing knowledge management for Google Ads, focusing on high-quality multimedia content and user support.

  • Team overview

    The candidate will join the Google multimedia team and Content Operations team, working closely with Technical Writers and multimedia project leads to produce content for Google Ads support.

  • Application process

    Applicants must submit a resume along with a portfolio in PDF or URL format and a demo reel in MP4 format demonstrating animation and video skills.

  • Unique job features

    The role is distinguished by its focus on multimedia content for Google Ads help centers, requiring advanced animation and motion graphics skills and offering the opportunity to work on impactful digital transformation projects within a leading tech company.

Company overview

Google Operations Center (GOC) is a subsidiary of Alphabet Inc., designed to provide customer and operational support for Google's products and services. GOC focuses on delivering high-quality customer service, technical support, and operational efficiency, ensuring seamless user experiences across Google's vast ecosystem. Established to enhance Google's customer support infrastructure, GOC plays a crucial role in maintaining user satisfaction and operational excellence. The company generates revenue indirectly by improving the overall performance and reliability of Google's core services, thereby fostering user retention and engagement.

How to land this job

  • Position your resume to highlight your professional experience in multimedia animation, motion graphics, and video editing, emphasizing your proficiency with Adobe Creative Suite tools like After Effects, Premiere Pro, and Photoshop.

  • Focus on showcasing your ability to produce high-quality, accurate multimedia content under tight deadlines and your experience collaborating with cross-functional teams such as technical writers and multimedia project leads.

  • Apply through multiple platforms including Google's corporate careers site and LinkedIn to maximize your chances of being noticed for the Graphic Design Senior Associate role.

  • Connect with current Google Operations Center content or multimedia team members on LinkedIn, using ice breakers like commenting on recent Google Ads multimedia projects or expressing interest in their approach to digital transformation content.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'animation,' 'motion graphics,' 'Adobe Creative Suite,' 'video editing,' 'Google Ads,' and 'content operations' to ensure your application passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application channels, and identify relevant Google contacts to network with, allowing you to focus your energy on preparing for interviews and refining your portfolio.

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