Job summary
Job post source
This job is directly from 360 Technology
Job overview
The Payments Support Engineer role at 360 Technology focuses on maintaining and ensuring the resilience of high-volume payment processing systems, impacting the reliability of critical financial transactions.
Responsibilities and impact
The engineer will monitor transaction flows, handle incidents and escalations, coordinate with infrastructure teams, support change control, perform deep-dive analysis on incidents, optimize transaction routing, debug code or scripts, manage problem resolution, liaise with vendors, and support compliance and security tasks.
Experience and skills
Candidates need 7+ years in Payments Support with experience in L2/L3 roles, Money Transfer System, ISO 8583/XML/JSON messages, card processing, ACH, Wire, RTP flows, middleware, Unix/Linux administration, scripting, SQL, and monitoring tools like Splunk and AppDynamics.
Company overview
360 Technology is a company specializing in innovative solutions within the technology and digital services sector, focusing on areas such as software development, IT consulting, and digital transformation. They generate revenue by offering tailored technology solutions to businesses, including cloud services, cybersecurity, and enterprise software, often targeting industries undergoing digital modernization. Founded with a mission to drive efficiency and innovation, the company has grown by leveraging cutting-edge technologies and fostering partnerships with industry leaders. Candidates should note its emphasis on adaptability, client-centric approaches, and its role in shaping tech-driven business strategies.
How to land this job
Position your resume to highlight extensive experience in L2/L3 payments support, specifically emphasizing hands-on work with ACI MTS platforms and high-volume payment systems like ACH, Wire, RTP, and Card Payments.
Focus on showcasing your skills in transaction monitoring, incident management, deep-dive production incident analysis, and collaboration with infrastructure and vendor teams as outlined in the job description.
Apply through multiple channels including 360 Technology's corporate careers page, LinkedIn, and specialized payment technology job boards to maximize your application visibility.
Connect on LinkedIn with current employees in 360 Technology's payment operations or engineering teams; use ice breakers such as commenting on recent payment technology trends, asking about their experience with ACI MTS, or inquiring how they handle critical incident responses.
Optimize your resume for ATS by incorporating keywords like 'ACI MTS,' 'ISO 8583,' 'payment processing,' 'incident management,' 'Unix/Linux,' 'Shell scripting,' and 'SQL' exactly as they appear in the job description to improve screening success.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume customization, find multiple application portals, and identify relevant LinkedIn contacts, saving you time and increasing your chances of landing the role.
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