Job summary
Job post source
This job is directly from Pet Paradise
Job overview
The Front Desk Associate at Pet Paradise Plano Custer serves as the welcoming face for guests, ensuring positive interactions and smooth operations at the pet resort.
Responsibilities and impact
Responsibilities include greeting pet parents and pets, managing check-ins and check-outs, walking pets, handling phone and email communications, cashier duties, maintaining cleanliness, and coordinating with veterinary services.
Compensation and benefits
The starting pay is $13.50/hour with scheduled increases, plus benefits like paid time off, health insurance for full-time employees, 401(k) with company match, employee assistance programs, complimentary pet services, and various training and advancement opportunities.
Experience and skills
Candidates should have 1-2 years of customer service experience, strong communication skills, a positive attitude, ability to handle physical tasks including lifting up to 60 lbs, and flexibility to work varied shifts including weekends and holidays.
Career development
The company offers career growth through programs like the Unleashed Leadership Academy, Grooming Academy, STRIVE scholarships for veterinary roles, and canine training programs.
Work environment and culture
Pet Paradise fosters a pet-loving, team-oriented culture focused on providing loving care to pets in a safe, fun environment with strong employee support and benefits.
Company information
Pet Paradise is a full-service pet care company offering resort-style day camp, grooming, veterinary care, and boarding across 11 states with over 60 locations, continuing to expand in the U.S.
Job location and travel
The position is located at the Pet Paradise resort in Plano Custer, with a work environment involving physical activity and interaction with pets and customers.
Unique job features
Unique perks include bringing your dog to work, complimentary pet boarding, and extensive training programs for career advancement in pet care specialties.
Company overview
Pet Paradise is a comprehensive pet care company that offers a range of services including boarding, daycare, grooming, and veterinary care. They generate revenue by providing these services to pet owners who seek high-quality care for their pets. Founded in 2002, Pet Paradise has grown significantly, expanding to multiple locations across the United States. The company is known for its state-of-the-art facilities and commitment to pet wellness, making it a trusted name in the pet care industry.
How to land this job
Position your resume to highlight your passion for pets and customer service experience, emphasizing your ability to create positive first impressions and handle multiple tasks like check-ins, phone communication, and cashier operations.
Emphasize your physical ability to handle pets, including walking dogs and lifting up to 60 lbs, as well as your problem-solving skills and attention to detail in documentation and communication with pet parents and team members.
Apply through multiple channels, including Pet Paradise's corporate careers page and LinkedIn, to maximize your chances of being noticed for the Front Desk Associate role at the Plano Custer location.
Connect on LinkedIn with current employees or managers in the Pet Paradise customer service or resort teams; ice breakers could include complimenting their commitment to pet care or asking about their favorite part of working at Pet Paradise.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'pet handling,' 'check-in/check-out,' 'point of sale,' 'communication skills,' and 'team-oriented attitude' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple job portals, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and skill development.
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