Job summary
Job post source
This job is directly from Crystal Stairs, Inc.
Job overview
The Program Assistant II will support the Family Services Specialist by managing parent and provider files and ensuring proper documentation, contributing to the overall efficiency of child care services.
Responsibilities and impact
Daily responsibilities include creating and maintaining files, reviewing documentation, entering client information into databases, making follow-up calls, and managing appointments for enrollments and recertifications.
Compensation and benefits
The position offers a comprehensive benefits package including medical, dental, and vision coverage (95% employer-paid), 401k matching, flex spending, paid holidays, and opportunities for professional growth and development.
Experience and skills
Candidates must have a high school diploma (AA degree preferred), at least one year of experience in child care or social support services, and proficiency in database applications like GEARS, along with strong communication and organizational skills.
Career development
There are opportunities for growth and development within the organization, supported by a robust learning management system offering various continuing education units.
Work environment and culture
Crystal Stairs, Inc. promotes a diverse and fully vaccinated workforce, emphasizing equal opportunity and a commitment to non-discrimination in all employment practices.
Company information
Crystal Stairs, Inc. is dedicated to improving the lives of families through child care services, research, and advocacy, with a strong focus on diversity and inclusion.
Team overview
The specific team dynamics are not detailed, but the role involves collaboration with Family Services Specialists and other administrative staff.
Job location and travel
The position is located in Los Angeles, CA, and requires 100% onsite work with no remote options available.
Application process
Interested applicants should visit the Crystal Stairs website for more information and application instructions.
Unique job features
The role includes unique aspects such as managing a private agency waiting list and following specific interagency transfer processes.
Company overview
Crystal Stairs is a non-profit organization dedicated to improving the lives of families through child care and development services in Los Angeles County. They make money primarily through government contracts, grants, and donations, which fund their programs that include child care subsidies, resource and referral services, and educational workshops for parents and providers. Founded in 1980, Crystal Stairs has a long history of advocating for accessible, high-quality child care and has played a significant role in shaping child care policies in California.
How to land this job
Tailor your resume to emphasize your experience with administrative support and your familiarity with child care services, showcasing your ability to manage documentation and client information effectively.
Highlight your attention to detail and organizational skills, as these are crucial for maintaining accurate parent and provider files and handling sensitive information.
Apply through multiple platforms, including Crystal Stairs' corporate site and LinkedIn, to maximize your exposure and increase your chances of being noticed for this position.
Connect with professionals in the Family Services division at Crystal Stairs on LinkedIn to gain insights about the role and the company culture. Ice breakers could include asking about their experience with child care programs or sharing your interest in their advocacy work.
Optimize your resume for ATS by including specific keywords from the job description, such as 'documentation management,' 'client information,' and 'administrative support,' to ensure it passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored for the role at Crystal Stairs.
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