Job summary
Job post source
This job is directly from SERVICE MINDS LLC
Job overview
The Dispatcher role at Service Minds LLC involves coordinating between customers and service technicians to ensure smooth operations and timely service delivery, impacting customer satisfaction and team success.
Responsibilities and impact
The Dispatcher will provide exceptional customer service, dispatch technicians efficiently, communicate schedules and resolve issues, and maintain accurate service records.
Compensation and benefits
The position offers a starting hourly wage of $18.00 plus weekly bonuses, comprehensive medical, dental, vision, prescription coverage, company-paid life and long-term disability insurance, paid time off, paid holidays, and a 401K plan with employer match.
Experience and skills
Candidates should have proven dispatch experience, proficiency with dispatch software like Service Titan, strong time management, communication, problem-solving skills, and the ability to work under pressure.
Career development
The job offers opportunities for career growth and advancement within a stable and essential industry.
Work environment and culture
The company promotes a supportive work environment with paid training and values employee contributions.
Company information
Service Minds LLC is a company focused on service operations, emphasizing customer satisfaction and efficient service delivery.
Team overview
The candidate will join a collaborative team working from the main office to coordinate service operations.
Job location and travel
The role is based in-office at Service Minds LLC's main office.
Application process
Applicants are encouraged to apply directly to Service Minds LLC to start their journey as an In-Office Dispatcher.
Unique job features
The job includes performance bonuses and paid training, distinguishing it with financial incentives and support for new hires.
Company overview
Service Minds LLC is a company specializing in electrical services, primarily operating under the Mister Sparky brand, which is known for its punctual and professional electrical repair and installation services. They generate revenue by providing a range of electrical solutions, including maintenance, repair, and installation for residential and commercial clients. Founded with a commitment to customer satisfaction and safety, Service Minds LLC has established a reputation for reliability and expertise in the electrical service industry. The company emphasizes a strong customer service ethos, ensuring that its technicians are well-trained and adhere to strict punctuality standards, which is a key differentiator in their market.
How to land this job
Tailor your resume to highlight your experience in dispatch operations, especially within service-oriented industries, emphasizing your proficiency with dispatch software like Service Titan or similar systems.
Showcase your strong customer service skills, ability to manage multiple tasks, and your calm, professional demeanor under pressure, as these are key for the Dispatcher role at SERVICE MINDS LLC.
Apply through multiple channels including the SERVICE MINDS LLC corporate website and LinkedIn to maximize your chances of being noticed for this hourly Dispatcher position with performance bonuses.
Connect with current employees in the dispatch or operations divisions at SERVICE MINDS LLC on LinkedIn; start conversations by complimenting recent company achievements or asking about the team culture and daily challenges they face.
Optimize your resume for ATS by incorporating keywords from the job description such as 'dispatch operations,' 'Service Titan,' 'customer service,' 'time management,' and 'problem-solving' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, freeing up your time to prepare for interviews and other job search activities.
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