Job summary
Job post source
This job is directly from Elevate Patient Financial Solutions®
Job overview
The Bilingual Patient Advocate at Elevate Patient Financial Solutions will connect uninsured hospital patients to programs that cover their medical expenses, serving as a liaison among patients, hospitals, and government agencies.
Responsibilities and impact
Daily responsibilities include screening patients for assistance eligibility, completing applications, maintaining documentation, providing customer service, and collaborating with hospital staff and government agencies.
Compensation and benefits
Benefits include medical, dental, and vision insurance, a 401K plan with matching contributions, 15 days of PTO, paid holidays, and opportunities for career growth.
Experience and skills
Candidates should have a high school diploma or GED, prior hospital experience, proficiency in Microsoft Office, and fluency in English and Spanish, along with strong critical thinking and multitasking skills.
Career development
The role offers opportunities for career growth and experience that can lead to higher positions within the company.
Work environment and culture
The company values teamwork and fun, emphasizing a positive impact on employees and their families.
Company information
Elevate Patient Financial Solutions specializes in assisting patients with financial solutions for medical expenses, focusing on connecting them with necessary programs.
Team overview
The job involves collaboration with hospital staff, case managers, and social workers, indicating a supportive team environment.
Job location and travel
The position is located on-site at Houston Methodist West in Houston, TX, with a full-time schedule from Monday to Friday, 8 am to 5 pm.
Application process
Applicants should submit their documentation as specified in the job posting, though specific application instructions and deadlines are not provided.
Unique job features
The role includes unique aspects such as ongoing training to keep up with changing regulations and a focus on teamwork.
Company overview
Elevate Patient Financial Solutions® (ElevatePFS) is a revenue cycle management (RCM) company that partners with hospitals, health systems, and healthcare providers across the United States to streamline financial operations and improve cash flow. Founded in 1980 and headquartered in Spring, Texas, ElevatePFS employs approximately 2,750 people. The company offers a range of services, including accounts receivable follow-up, third-party liability, and veterans administration claims management. Originally known as MedData, ElevatePFS has grown through acquisitions, including Professional Medical Services, Revenue Masters, DECO, and RevClaims, to expand its service offerings and enhance its technological capabilities.
How to land this job
Position your resume to showcase your bilingual skills in English and Spanish, as well as your experience in assisting patients with navigating medical and government assistance programs, which are crucial for the Bilingual Patient Advocate role at Elevate Patient Financial Solutions®.
Highlight your customer service experience and ability to communicate effectively with diverse individuals, as these are essential skills for connecting with patients and hospital staff.
Apply through multiple platforms, including the Elevate Patient Financial Solutions® corporate site and LinkedIn, to enhance your visibility and increase your chances of landing an interview.
Connect with professionals in the patient advocacy or financial assistance division at Elevate Patient Financial Solutions® on LinkedIn to gather insights about the position. Ice breakers could include asking about their experiences in the role or expressing your enthusiasm for the company's mission to assist patients.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'bilingual', 'customer service', 'medical assistance', and 'documentation', to ensure it passes initial screenings and reaches hiring managers.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, your applications are submitted through the best channels, and you can efficiently manage your networking efforts.
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