Job summary
Job post source
This job is directly from Luminare Health
Job overview
The Sr. Strategic Client Executive at Luminare Health manages client relationships from implementation through renewal, ensuring client satisfaction and supporting business growth.
Responsibilities and impact
The role involves problem resolution, client communication, presenting reports and renewals, coordinating with internal teams, mentoring other client managers, and supporting sales and service delivery.
Compensation and benefits
The salary range is $76,300 to $143,200 annually, with an annual incentive bonus plan and a comprehensive benefits package including health insurance, 401(k), pension plan, paid time off, parental leave, disability insurance, and tuition reimbursement.
Experience and skills
Requires 5 years in client management or similar insurance environment, state insurance license within 90 days, strong communication, organizational, analytical, and presentation skills, and knowledge of self-funding and employee benefit plans; bachelor's degree preferred.
Career development
Employees are empowered with curated development plans fostering growth and rewarding careers, with opportunities to mentor and coach others within the team.
Work environment and culture
Luminare Health values diversity and inclusion, offering a welcoming environment that respects unique differences and supports work-life balance with robust benefits.
Company information
Luminare Health is part of HCSC, a purpose-driven company investing in professional development and employee success.
Team overview
The Senior Client Manager works closely with client coordinators, sales executives, underwriting, and implementation teams, and may mentor other client managers as designated.
Job location and travel
This is a remote position requiring residence in California, with some travel required.
Unique job features
The role includes coach/mentor responsibilities with a reduced client load for those designated, and involves active participation in client and departmental meetings.
Company overview
Luminare Health is a healthcare technology company focused on creating innovative solutions to improve patient care and streamline healthcare processes. They specialize in software platforms that enhance efficiency in areas such as infectious disease management, emergency response, and vaccination tracking, with their flagship product, Quickscreen, gaining prominence during the COVID-19 pandemic. The company generates revenue through licensing its software to healthcare providers, government agencies, and organizations requiring advanced health management tools. Founded in 2015, Luminare Health has played a pivotal role in public health initiatives, leveraging technology to address critical healthcare challenges. Their mission emphasizes saving lives by empowering healthcare systems with cutting-edge, user-friendly solutions.
How to land this job
Position your resume to highlight your extensive client management experience, especially your ability to maintain senior-level relationships and manage multiple client accounts effectively, as emphasized in the job description for Luminare Health's Sr. Strategic Client Executive role.
Emphasize your skills in problem-solving, presentation, and communication, along with your knowledge of self-funding, employee benefit plans, and relevant federal laws like ERISA and HIPAA, which are critical for this position.
Apply through multiple platforms including Luminare Health’s corporate careers page, LinkedIn, and other reputable job boards to maximize your application visibility for the role.
Connect with current employees in the Client Management or Sales divisions at Luminare Health on LinkedIn. Use ice breakers such as commenting on recent company initiatives in client services or asking about their experience with the client renewal process to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client management,' 'problem resolution,' 'self-funding,' 'employee benefit plans,' 'presentation skills,' and 'mentoring' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and strategic networking.
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